Tech Bus Services Sr Associate RWF

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application. 

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

As a Technology Business Services Sr. Associate on the Compliance Engineering Services (CES) Compliance Management Team (CMT), the ideal candidate will proactively and passionately manage and support the delivery of compliance excellence on behalf of Core Engineering.  They will be responsible for driving compliance management and operational health of our Core Engineering products and assets.  In this role, the candidate will operate in an Agile work environment and leverage their prior hands-on experience with technology and compliance to support the enterprise in delivering strong asset management and the sustainment of risk controls throughout the end-to-end asset lifecycle.

The candidate must exhibit the ability to communicate ideas to all levels of the organization and must be capable of mentoring and leading.  The ideal candidate will be a forward thinker, passionate technologist and comfortable being at the forefront of a rapidly innovative software automation landscape.  They will have the experience to operate successfully across the enterprise technology infrastructure with an understanding of available technology, tools, and existing designs.

The CES Compliance Management Team has been established as a centralized governance team designed to develop, implement, and operate compliance activities in with the Enterprise Patching, Configuration Management, Vulnerability Management, and IT Asset Management programs which are core to the team’s scope.  Assets under governance are Core Engineering Database and Compute products (Mainframe/Midrange/Storage/Compute).

As the Configuration Management Team Lead, you will be responsible to lead Compliance Management Scrum team, ensuring cross team coordination and collaboration, adherence to configuration management standards, along with supporting any new policy and program deliverables as rolled out.  You will be responsible to perform data analysis to determine any enhancements and/or gaps in execution and develop methods to deploy into the environment.  You will act as a focal point to support escalated requests, will maintain and execute against roadmap and partner with Compliance Management Lead peers.

You will partner with senior level technical engineers during research and design sessions as new compliance requirements are defined and rollout plans are determined. You will also be involved in establishing appropriate mitigation strategies and controls to ensure the teams adhere and remain compliant with policy.

Key Responsibilities:

• Ensure adherence to Configuration Management compliance
• Develop and maintain comprehensive playbook of compliance requirements for the portfolio
• Lead or mentor team
• Solves complex business & strategic problems using advanced analytical and statistical techniques.
• Compiles reports, charts, and tables based on established statistical methods.  Ensures that the use of business intelligence / big data / data science applications enhances business decision making capabilities by identifying trends and root cause
• Develops and presents clear, concise recommendations outlining alternatives and key decision criteria.
• Identifies and recommends new data sources and process improvements that will maximize analytic output and create customized reports.
• Collaborates across the organization to develop solutions that drive business outcomes and track through completion.
• Adding business intelligence reporting capability to create actionable reports and notification tools that can be leveraged by various infrastructure teams to manage the compliance of the enterprise and accurately monitor and reflect compliance / non-compliance status at the asset level
• Develops and implements data attribute quality controls
• Assures quality, security, and compliance requirements are met
• Execute in an Agile work environment
• Prior role involving Risk, Audit or Compliance or Data Governance
• Experience with Cobit, ITIL or Six Sigma
• Extensive knowledge and understanding of research and analysis
• Knowledge and understanding of Product / Asset lifecycle management and governance
• Experience with ServiceNow 
• Strong analytical skills with high attention to detail and accuracy

RWF – Please note that “RWF” is an identifier for internal recruiting purposes only and has no connection to the nature or responsibilities of the job.
 

• 7+ years of technology experience
• 7+ years of information technology experience
• 2+ years of leadership or management experience
• 1+ year of UI (User Interface) experience
• 3+ years of experience tracking data, compiling/mining data from multiple cross business sources, or a combination of both
• 2+ years of Microsoft office suite experience such as PowerPoint, Excel, Outlook and Word

• Experience managing multiple medium technology development efforts within a major line of business
• Ability to influence across all organizational levels, particularly senior management
• A BS/BA degree or higher
• Compliance and regulatory systems experience
• Ability to identify root-cause issues/improvement opportunities, and design approaches/programs/products to improve overall quality assurance
• Ability to influence and collaborate at all internal organizational levels
• Ability to manage medium to large sized projects
• Excellent verbal, written, and interpersonal communication skills
• Knowledge and understanding of Agile
• Knowledge and understanding of operational risk management or compliance methods
• Knowledge and understanding of SDLC (System Development Life Cycle)
• Knowledge and understanding of technical documentation
• Knowledge and understanding of technical infrastructure environment
• Knowledge and understanding of technology testing: user acceptance testing including: planning, strategy, script creation, and execution
• Knowledge and understanding of database querying and creating ad hoc reporting results using SQL or similar querying methods

• 3+ years supporting technology infrastructure

The salary range displayed below is based on a Full-time 40 hour a week schedule.

MN-Minneapolis: Min: $98,000 Mid: $140,000
AZ-PHX-Northwest Phoenix: Min: $98,000 Mid: $140,000
NC-Raleigh: Min: $98,000 Mid: $140,000
NC-Raleigh: Min: $98,000 Mid: $140,000

• All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
  
  Relevant military experience is considered for veterans and transitioning service men and women.
  Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits
 

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.