Community Director

MissionHires
Columbus, Ohio Metropolitan Area

We are seeking a passionate and experienced Property Manager as a Community Director to lead the daily operations of a vibrant active adult living community. This role goes far beyond traditional property management—it is about creating an exceptional resident experience, fostering a strong sense of community, and ensuring residents feel connected, engaged, and supported.

The Community Director plays a key role in driving resident satisfaction, occupancy growth, team engagement, and overall community performance. This is an opportunity to make a meaningful impact by helping create an environment where active adults can truly thrive.


How You'll Contribute

  • Lead all aspects of community operations, ensuring an exceptional resident experience.
  • Foster a welcoming, engaging, and inclusive community culture.
  • Drive occupancy through effective leasing, resident retention, and relationship-building efforts.
  • Manage community budgets, financial performance, and operational goals.
  • Recruit, coach, develop, and lead a high-performing on-site team.
  • Build strong relationships with residents, families, prospects, and local community partners.
  • Ensure service standards, property appearance, and operational excellence are consistently maintained.
  • Proactively address resident concerns and operational challenges while identifying opportunities for continuous improvement.
  • Collaborate with internal stakeholders to support business objectives and community success.
  • Promote resident engagement through events, activities, and meaningful community experiences.


What Makes You a Great Fit

  • Proven experience in property management, community management, senior living, multifamily housing, hospitality, or related industries.
  • Demonstrated leadership experience managing teams and driving operational results.
  • Strong sales, leasing, and occupancy management experience.
  • Experience managing budgets, financial performance, and operational metrics.
  • Track record of delivering exceptional customer or resident satisfaction.
  • Excellent communication, relationship-building, and conflict-resolution skills.
  • Ability to balance business objectives with a resident-centered approach.
  • Strong organizational and problem-solving abilities.
  • Passion for creating engaging, community-focused environments.
  • Leadership style that combines accountability, empathy, and collaboration.


Perks & Benefits

We offer a comprehensive benefits package, including:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Employee Assistance Program (EAP)
  • Training & Professional Development Opportunities
  • Wellbeing Resources
  • Caregiver Support Programs
  • Adoption Assistance
  • Healthcare Flexible Spending Account (FSA)
  • Critical Illness & Accident Coverage
  • Life Insurance, AD&D, and Disability Coverage
  • Healthcare Support Programs
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