Warehouse Manager

Weston Table
Weston, MA

Warehouse Operations Manager


Salary: $65,000-$75,000, commensurate with experience

On-site, Weston, MA


About the Role

Weston Table is seeking a detail-oriented and proactive Warehouse Operations Manager to join our team in Weston, MA. This role supervises a team of five (two receiving associates, two shipping associates, and one flex associate) and is central to our daily operations.

The ideal candidate is an exceptionally organized, hardworking leader with a positive, goal-oriented mindset and a proven ability to motivate teams, implement operational discipline, and improve warehouse efficiency. You will own the end-to-end receiving to fulfillment process, ensuring every item that arrives is accounted for, in perfect condition, and correctly reflected in our systems so guests have a seamless online shopping and delivery experience.



Leadership & Team Management
  • Lead, coach, and manage warehouse staff across receiving and shipping functions
  • Work directly alongside the warehouse team in daily operations and fulfillment activities
  • Assign daily responsibilities and ensure accountability across all warehouse operations
  • Monitor work quality, productivity, and adherence to company standards
  • Conduct performance reviews and provide constructive feedback and development plans
  • Communicate operational goals, challenges, and recommendations to senior management
  • Foster a collaborative, professional, and solutions-driven work environment


Receiving Operations
  • Receive and process all incoming inventory into the warehouse management system accurately and on time
  • Personally assist with receiving, inspection, organization, and inventory placement as needed
  • Log incoming deliveries accurately; inspect goods upon arrival for accuracy and condition
  • Communicate damaged or missing goods directly with vendors; report discrepancies and track replacements through to resolution
  • Maintain organized, up-to-date records of all purchase orders, receipts, and vendor correspondence
  • Create purchase orders and manage receipt of goods against purchase orders
  • Coordinate repackaging or protective packaging when necessary
  • Lead and manage cycle counting to ensure ongoing inventory accuracy
  • Organize warehouse storage locations to ensure inventory accuracy and accessibility
  • Develop and refine receiving procedures and documentation standards
  • Coordinate with internal teams (buying, fulfillment, customer service) to flag delays or shortages proactively


Shipping & Fulfillment Operations
  • Ensure all pick, pack, and ship processes are completed accurately and on schedule
  • Work alongside the shipping team to maintain workflow efficiency and accuracy
  • Coordinate freight shipment quotes and ensure timely pickup of shipments
  •  Ensure timely order fulfillment by helping the team prioritize orders
  • Assist the warehouse team with any order issues, including inventory or photo discrepancies
  • Review and communicate outstanding order issues with the management team
  •  Maintain high standards for packaging to ensure safe transit and customer satisfaction
  • Monitor shipping supply inventory, including boxes and packing materials
  • Ensure shipping SOPs are consistently followed by all team members
  • Identify and resolve fulfillment issues proactively
  • Ensure all returns are processed accurately and in a timely manner


Process Improvement & Reporting
  • Ensure all warehouse SOPs are consistently followed and maintained
  •  Implement operational processes, reporting systems, and workflow improvements
  • Analyze warehouse performance and provide recommendations to improve efficiency, accuracy, and productivity
  • Track operational metrics and share results with senior leadership


Qualifications
  • 3+ years of proven warehouse leadership, receiving, or operations management experience
  • Experience supervising teams in receiving, shipping, or fulfillment environments
  • Strong proficiency with warehouse management or inventory software; experience with Shopify or SKU Labs is a plus
  •  Excellent attention to detail and comfort working with numbers, data, and purchase orders
  • Clear and confident communicator — comfortable corresponding with vendors via email and phone
  • Strong organizational and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment
  • Demonstrated ability to motivate teams and drive accountability
  • Professional demeanor with strong attention to detail and operational discipline
  • Willingness to work hands-on in all areas of warehouse operations daily
  • Must be able to lift and carry up to 50 lbs and remain physically active throughout the workday; these are essential functions of this role
  • A collaborative, problem-solving mindset and a high sense of ownership


Weston Table values craftsmanship, precision, teamwork, and operational excellence. This role is ideal for a leader who takes pride in creating structure, driving efficiency, and working side by side with the team to achieve a consistently high standard of execution across all warehouse operations.




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