Senior Account Manager

Company Description

Superior Brand Solutions, established in 1960 and based in Medford, Massachusetts, has grown from a small-town print shop into a leader in the promotional products industry. As a member of the Advertising Specialty Institute (ASI), Superior specializes in providing comprehensive brand strategy and meeting clients’ promotional needs. With a focus on delivering innovative and high-quality solutions, Superior has built a reputation for excellence in helping organizations build their brands effectively.

Role Description

This is a full-time, on-site role for a Senior Account Manager located in Medford, MA. The Senior Account Manager will oversee client accounts, develop and maintain strong client relationships, and manage projects to ensure they are executed effectively. Key responsibilities include preparing client proposals, collaborating with internal teams on promotional campaigns, and overseeing account performance. The role also involves addressing client inquiries, identifying growth opportunities, and ensuring customer satisfaction through exceptional service.

Qualifications

• Strong account management and client relationship skills
• Excellent verbal and written communication skills
• Organizational and project management abilities, with a focus on meeting deadlines and managing multiple accounts
• Experience in the promotional products industry or related fields
• Proficiency in office productivity software
• Proactive problem-solving and decision-making skills
• Proven experience in a similar role, preferably with a background in client services or sales