Part Coordinator

Acro Service Corp
Englewood, CO

Job Title: Parts Coordinator

Location: Centennial, CO 80112

Shift: 7:00 AM - 4:00 PM

Employment Type: 6 Months Contract on W2

Summary: You will be responsible to support inspection and release of raw materials in a regulated manufacturing environment.


Responsibilities:

  • Process POs from Customers
  • Research all parts inquiries, including but not limited to, replacement, foreign, obsolete and inactive parts as well as external vendor material.
  • Process returned goods paperwork, issue credits/debits.
  • Prepare accurate, timely service to internal and external customers to assure the precise part is delivered in accordance with request and company standards.
  • Supply quotes to customers for material in a prompt and accurate manner.
  • Identify and resolve order discrepancies in a timely manner.
  • Resolve customer inquiries via phone or email
  • Handle high volume calls while performing all other task
  • Lead special projects and other duties as assigned.


Qualifications:

  • Two or more years of customer service experience in a heavy call volume environment is required
  • Elevator part knowledge and five or more years elevator technical experience is a plus
  • Working knowledge of Word, Excel and heavy Outlook is required
  • The ability to read, interpret, and comprehend technical drawings and specifications is required.
  • Effective verbal and written communication skills are required.
  • Must be organized and detail-oriented to perform and manage tasks as assigned.


Education Preferred:

  • High school diploma or equivalent preferred.