Job Overview
We are seeking a hands-on Operations Specialist to oversee daily warehouse and logistics operations at our Laredo facility. This role requires strong floor supervision, workforce coordination, and close follow-up with transport vendors to ensure smooth inbound, sorting, and dispatch activities while meeting client expectations and operational KPIs.
The ideal candidate is proactive, detail-oriented, and experienced in fast-paced warehouse or last-mile environments.
Key Responsibilities
Warehouse & Floor Operations
- Supervise daily warehouse operations including inbound, sorting, staging, and dispatch.
- Manage shift planning, labor attendance, and manpower allocation based on daily volumes.
- Assign tasks to warehouse staff and monitor productivity.
- Ensure operational discipline, safety compliance, and workflow efficiency.
Dispatch & Vendor Coordination
- Coordinate with trucking vendors regarding vehicle availability and dispatch schedules.
- Ensure on-time dispatch execution and resolve operational delays.
- Monitor load planning and outbound movement accuracy.
Client & Internal Coordination
- Respond to client inquiries related to shipment status and dispatch updates.
- Collaborate with internal teams to ensure service-level compliance.
- Escalate operational issues when required.
Inventory & Consumables Management
- Monitor usage of warehouse consumables (packaging materials, tape, cutters, etc.).
- Raise replenishment requests to avoid operational disruption.
Reporting & Performance Tracking
- Track daily productivity, KPIs, and service levels.
- Prepare daily operational reports for management review.
- Identify improvement areas and implement corrective actions.
Education
- Bachelor’s Degree (preferred)
Experience Requirements
- Valid U.S. work authorization (U.S. Citizen, Green Card holder, or authorized to work without sponsorship).
- Previous experience in warehouse, logistics, or last-mile operations.
- Experience in shift supervision and manpower planning.
- Experience coordinating with trucking vendors and dispatch operations.
- Strong communication skills for client and team coordination.
- Comfortable working in a fast-paced warehouse environment.
