We are a growing e-commerce company in the communications equipment industry (two-way radios, networking, security products).
We are looking for a high-level Operations Specialist who can:
• Execute processes flawlessly
• Think critically
• Take ownership
• Improve workflows
• Operate independently without micromanagement
Responsibilities:
1. eBay Account Management
Respond to all eBay messages daily
Monitor cases and disputes
Process returns and cancellations
Protect account performance metrics
2. Dropshipping Operations
Create Purchase Orders
Confirm supplier pricing
Validate margins
Track shipments
Ensure accurate order fulfillment
3. Direct Orders
Create Sales Orders in Zoho Inventory
Generate PayPal payment links
Confirm payments before processing
4. Invoice Reconciliation
Match supplier invoices with Purchase Orders
Identify discrepancies
Escalate financial inconsistencies
5. Process Improvement
Identify bottlenecks
Suggest improvements
Help refine SOPs