Operations Coordinator

Description

At CSpring, we believe in the power of people and data to drive real-world impact. We’re a purpose-driven consulting firm that helps organizations solve complex problems, gain insights, and achieve measurable results. Our clients span the public and private sectors, and our work — from data strategy and engineering to workforce transformation — improves lives across Indiana and beyond. We’re seeking talented professionals who are collaborative, curious, and committed to making a difference.

Why You’ll Love Working Here

• Mission-Driven Work – Support the transformation of rural healthcare across Indiana through a landmark $207M federal investment. Your work will directly strengthen health outcomes for Hoosier communities.
• People-First Culture – We’re as committed to your growth as we are to delivering high-impact solutions. You’ll find support, autonomy, and community here.
• Strategic, Hands-On Work – From program coordination and stakeholder engagement to data modernization and clinical readiness, you’ll influence every step of the process.
• Collaborative Trust – Our clients rely on us to listen carefully, deliver consistently, and guide wisely. We partner with integrity, curiosity, and heart.

What You’ll Do

As the RHTP Operations Coordinator, you will assist the RHTP Deputy Director of Operations in monitoring program execution, coordinating shared services support functions, and ensuring operational alignment across participating agencies and implementation partners. This position plays a central coordination role in supporting program operations, tracking deliverables and tasks, maintaining financial and procurement tracking tools, and facilitating communication among initiative leadership, shared services partners, and implementation teams. You will ensure program activities remain organized, documented, and aligned with operational timelines and leadership priorities.

Program Operations Support

• Support the RHTP Deputy Director of Operations in monitoring statewide RHTP implementation activities and operational milestones
• Assist in coordinating activities across program teams and shared services functions to support timely program execution
• Maintain situational awareness of implementation progress, operational challenges, and coordination needs
• Support cross-functional coordination efforts to resolve operational and administrative barriers impacting program delivery

Shared Services Coordination:

• Assist in coordinating shared services engagement supporting the initiative, including: financial and budget operations, procurement processes, communications support, legal and compliance coordination, data and reporting functions, and technology and systems support
• Track requests, deliverables, and timelines associated with shared services partners
• Support coordination meetings and follow-up actions with internal service units

Meeting and Task Management:

• Develop meeting agendas in coordination with initiative leadership
• Record and distribute meeting minutes and action items
• Maintain task tracking systems and follow up on deliverables and assigned actions
• Monitor operational deadlines and milestone completion

Financial and Procurement Tracking:

• Maintain financial tracking tools supporting initiative budgets and expenditures
• Monitor procurement actions and maintain procurement status tracking logs
• Assist leadership in identifying potential budget or procurement delays or issues requiring attention

Briefings and Reporting:

• Develop briefing materials and summary reports for executive and senior leadership
• Prepare status updates, dashboards, and operational summaries
• Support preparation of materials for leadership meetings, stakeholder engagements, and external briefings

Stakeholder Communications:

• Coordinate communications among initiative leadership, internal stakeholders, and shared services partners
• Support communication flow between implementation partners and operational leadership
• Assist in drafting internal communications and coordination updates

Administrative and Operational Support:

• Maintain program documentation and operational records
• Assist in development and maintenance of operational tracking tools and workflows
• Support process improvement efforts to enhance program coordination and efficiency

Requirements

• Bachelor’s degree in public administration, health administration, business administration, public health, or related field, or equivalent professional experience
• 5+ years supporting program operations, project coordination, or administrative operations in a complex organization
• Experience coordinating activities across multiple stakeholders or functional teams
• Ability to track and manage multiple tasks and timelines simultaneously
• Strong written and verbal communication skills
• Strong attention to detail and documentation accuracy
• Ability to handle sensitive information appropriately
• Proficiency in Microsoft Office and collaboration/project tracking tools
• Ability to work independently while supporting team-based operations
• Experience working with financial or procurement tracking processes
• Experience preparing executive-level briefings or reports
• Experience using project or task management software and collaboration platforms

Preferred Qualifications

• Experience supporting large-scale program implementation or statewide initiatives
• Familiarity with public sector or healthcare program operations.

At CSpring, we unlock the potential of people and data. If you’re ready to lead meaningful work, collaborate with passionate teams, and grow your career in a people-first consulting environment — apply today.