Location: New York City
Hours: 8:30am-5:30pm (in office M-F)
We're beginning an exciting chapter in our brand-new headquarters overlooking Madison Square Park, and we're looking for someone who is excited to help build and elevate a workplace experience that reflects the ambition, energy, and culture of our growing firm.
As our Office Operations Coordinator, you will serve as a central point of contact and keep our workplace running by overseeing vendors, inventory, and day-to-day logistics, while flexibly stepping in to support front-desk coverage, executive scheduling, and ad-hoc team needs.
This is an amazing opportunity for someone who is resourceful, growth-oriented, and energized by a fast-paced collaborative environment where no two days look the same!
What you'll do:
- Liaise with building management, security, facilities, IT, and external vendors; schedule and oversee on-site repairs, service, and support visits end-to-end
- Manage inventory (tracking, ordering, restocking) for all office supplies, kitchen and pantry items, tech equipment (laptops, hardware), and other essentials
- Support conference room setup and logistics during high-volume periods (e.g., back-to-back meetings, large management presentations running across multiple rooms simultaneously, etc.)
- Provide front-desk coverage as needed: greeting and hosting guests, setting up refreshments, and managing visitor flow
- Provide backup scheduling and calendar support for partners
- Source venues for client dinners, and assist with event planning and reservations as needed
- Take on cross-functional projects as they arise, including supporting internal engagement and culture-related initiatives
Our ideal candidate is:
- Experienced in a corporate office setting, with 2+ years of transferable experience (preferably including facilities coordination, vendor management, and inventory oversight)
- Poised and professional with senior executives, clients, vendors, and everyone in between
- Flexible and hands-on; equally comfortable with desk work, front-of-house hospitality, and "roll up your sleeves" tasks (e.g., occasional mailroom pickups, supply runs, meeting room turnover, etc.)
- Proactive; quick to spot issues and own them through to resolution
- Resourceful; able to figure things out, anticipate needs, and judge when to ask versus when to act
- Decisive; comfortable acting without step-by-step instructions and knowing when to escalate
- Very responsive, with clear, concise, and detail-oriented verbal and written communication
About BrightTower: BrightTower is a New York City-headquartered investment bank focused on M&A advisory, capital raising, and debt capital markets across software, technology-enabled marketing, IT business services, and information markets. We deliver enterprise advisory services to entrepreneurs, private equity and growth equity firms, venture capitalists, debt providers, and corporations navigating the knowledge economy.
Recruitment Agencies: Please do not contact us regarding this position. Unsolicited candidate referrals or resumes will not be eligible for placement fees.