Office Manager

EnGulf Waste LLC
New Orleans, LA

EnGulf Waste LLC — New Orleans, LA

Company Description

EnGulf Waste LLC is a locally owned dumpster rental company serving the Greater New Orleans area. We provide reliable waste management solutions for construction, healthcare, maritime, oil and gas, and emergency response industries. With a fleet of 20-, 30-, and 40-yard dumpsters, we support projects of all sizes for both residential and commercial clients. Our focus is dependable service, operational efficiency, and long-term customer relationships.

Position Overview

EnGulf Waste LLC is seeking a full-time Office Manager to oversee daily office operations and administrative functions. This role is critical to maintaining organized workflows between customers, drivers, and management. The Office Manager will manage scheduling, dispatch drivers, answer incoming calls, handle accounting tasks, and assist with Federal DOT compliance requirements for company drivers and vehicles.

Key Responsibilities
  • Answer incoming customer calls and respond to service inquiries
  • Schedule dumpster deliveries, swaps, and pickups
  • Dispatch drivers and coordinate daily routes
  • Maintain organized records, job tickets, and customer information
  • Manage Accounts Receivable and Accounts Payable
  • Process invoices, payments, and billing through QuickBooks
  • Assist with bookkeeping and financial tracking
  • Maintain Federal DOT compliance records including driver files, medical cards, and required documentation
  • Track driver documentation, licenses, and compliance deadlines
  • Maintain office organization, supplies, and documentation
  • Support communication between office staff, drivers, and management
  • Ensure efficient daily office operations
Required Qualifications
  • Mandatory experience with QuickBooks
  • Experience managing Accounts Receivable and Accounts Payable
  • Experience answering phones and handling customer service inquiries
  • Ability to dispatch drivers and coordinate scheduling
  • Familiarity with Federal DOT compliance requirements
  • Strong administrative and organizational skills
  • Proficiency with Microsoft Office (Excel, Word, Outlook)
  • Ability to multitask and work in a fast-paced service environment
  • Reliable, detail-oriented, and able to work independently
Preferred Experience
  • Office management experience in transportation, construction, waste management, or service-based industries
  • Experience managing driver files, compliance tracking, or fleet administration
Location
  • On-site position in New Orleans, Louisiana