Mailroom Clerk

This role provides hands-on support for mailroom operations, office supply stocking, and basic facilities tasks in a busy corporate environment. You will handle incoming and outgoing mail and packages, maintain copy rooms and break rooms, and support building service requests while delivering professional, customer-focused service to employees and executives.

Responsibilities

• Receive incoming USPS and overnight courier mail and parcels in a timely and accurate manner.
• Sort and distribute all incoming mail on the same day it is received.
• Resolve issues related to incorrect, undeliverable, or returned mail.
• Pick up outgoing mail from designated mail stops and apply correct postage.
• Process outgoing shipments via FedEx, UPS, USPS, and other carriers as needed.
• Request and track funding for postage to ensure uninterrupted mailing operations.
• Ensure the office is adequately stocked with mailroom supplies such as envelopes, labels, and packaging materials.
• Stock copy rooms and printing devices with copy paper, toner, and general office supplies.
• Service copy machines as needed by clearing paper jams and replacing interchangeable parts when appropriate.
• Organize and replenish break rooms with coffee and related supplies.
• Maintain cleanliness of break rooms by wiping counters and equipment as needed.
• Conduct regular walk-throughs of the facility and log Corrigo work orders for building issues such as torn carpet, damaged ceiling tiles, and other items requiring attention.
• Respond to Corrigo work orders related to Mail Services by opening tickets on the same day they are assigned, updating tickets with notes when appropriate, and closing tickets by the due date.
• Notify the Facility Manager when additional time is needed to resolve a Corrigo ticket so that deadlines can be adjusted appropriately.
• Track daily workflow by logging tasks and activities on a Volume Report.
• Submit completed Volume Reports to the Lead on a weekly basis.
• Provide courteous, professional, and "white-glove" customer service to employees and high-profile executives.
• Follow all safety procedures when lifting, moving, and carrying mail, packages, and supplies.

• 1 to 2 years of related experience in general labor, mailroom, facilities support, or a similar operational role.
• High school diploma or equivalent.
• Customer service experience, including direct interaction with internal customers.
• Ability to interact professionally in a corporate environment, including with high-profile executives.
• Attention to detail when sorting, processing, and distributing mail and packages.
• General labor skills, including handling mailroom tasks and stocking supplies.
• Ability to regularly lift, move, and carry up to 10 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds.
• Clean driving record and reliable transportation.
• Strong customer service skills with the ability to provide white-glove services.
• Dependability and ability to complete tasks within specified deadlines, including ticket due dates and reporting timelines.

• Previous mailroom experience is a plus but not required; training is available for candidates with strong customer service backgrounds.
• Experience working in a corporate or professional office setting.
• Ability to work effectively as part of a team of approximately five people.
• Comfort working in a fast-paced environment handling a high volume of inbound and outbound packages.
• Basic familiarity with office equipment such as copiers, printers, and postage meters.
• Ability to use or learn facilities and ticketing systems such as Corrigo for logging and tracking work orders.

You will join a collaborative, service-oriented team that values reliability, professionalism, and a strong customer focus. The work offers steady weekday hours and the opportunity to build practical skills in mailroom operations and facilities support, with training available for motivated individuals. You will work closely with a supportive team, gain experience in a corporate environment, and contribute directly to a smooth, well-organized workplace for colleagues across the organization.

Work Environment

This is an on-site role in a corporate office environment, working Monday through Friday from 9:00 a.m. to 6:00 p.m. You will be part of a team of approximately five people, collectively handling roughly 100 inbound and outbound packages per hour. The role involves frequent movement around the office to mail stops, copy rooms, and break rooms, as well as regular lifting and carrying of mail, packages, and office supplies. You will work with standard office and mailroom equipment such as copiers, printers, postage meters, and shipping systems, and you will use a facilities ticketing platform (Corrigo) to log and respond to building and mail services work orders. Employee parking is available on site. Typical office-appropriate attire is expected, suitable for a professional setting and for performing light physical tasks throughout the day.

Job Type & Location

This is a Contract to Hire position based out of Reston, VA.

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Reston,VA.

This position is anticipated to close on Apr 27, 2026.

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.