Information Technology Associate

About Takanock

Founded in 2023, Takanock, LLC tackles the data center industry's core challenge of developing shovel-ready data center sites by leveraging decades of experience in site selection, power generation, energy markets and infrastructure. Takanock focuses on Tier I and Tier II markets where demand for data centers is greatest and power constraints are most acute. By bringing our own on-site generation and unlocking grid capacity where others struggle, we accelerate deployment timelines and ensure Continuity of Power℠ is dedicated to solving the most complex challenges at the intersection of the digital and energy industries.

Takanock is headquartered in Traverse City, Michigan, and through our additional offices in Fulton, Maryland and Austin, Texas, we focus on developing data center and power projects across the United States. Our expanding team brings a unique combination of technical expertise, market foresight, and regulatory knowledge. With the backing of a $500 million equity commitment, we are well positioned to support rapid growth through modern, secure, and scalable technology solutions.

Location, Salary, and Benefits

This position is to assist our Fulton, Maryland or Austin, Texas office. Takanock provides competitive compensation and benefits, including fully paid medical, dental, and vision plans through Blue Cross Blue Shield, a 401(k) plan with company contributions, profits-interest equity grants, an unlimited PTO policy, a monthly mobile phone stipend, and company-paid parking. The salary range for this position is $80,000-$95,000 per year with a target bonus of 15%

About the IT Associate Role

The IT Associate will join our Legal & Operations team and will work directly with the Senior Manager of GIS and Data Management Systems. This individual will play a key role in supporting the company’s growing technology needs while ensuring operational alignment and clear communication between internal Engineering, Development, and Commercial teams, as well as hyperscale customers.

The IT Associate will help manage technical requirements, and will be responsible for day-to-day IT operations, user support, SaaS administration, and maintain Takanock’s Microsoft-centric technology stack. The role will also involve working with building automation systems, reviewing technical schematics, and participating in root cause analysis for operational and technical issues.

The IT Associate offers meaningful exposure to modern cloud infrastructure, automation, and AI-assisted workflows, with potential for growth into more senior IT or systems roles as the company continues to expand.

Minimum Requirements

• Excellent problem- solving and, decision-making skills
• Strong PC skills
• Ability to learn quickly and develop new product skills independently
• Ability to manage multiple projects and shifting workloads in a growing industry and entrepreneurial environment

Experience and Skills

• Strong working knowledge of Windows 11 and the Microsoft ecosystem, including Microsoft Entra ID (Azure AD)
• A minimum of 1–3 years of experience in IT support, systems administration, or a related technical role
• Experience supporting or administering Copilot, Claude and, Copilot agents, and general knowledge of other AI tools, including user enablement, governance, and workflow integration
• Familiarity with SaaS platforms such as Airtable, including permissioning, integrations, and basic automation
• Experience supporting Adobe products (Adobe Acrobat, Creative Cloud licensing, user access, and troubleshooting)
• Basic understanding of networking, identity management, endpoint security, and MFA
• Ability to handle sensitive company and employee data with utmost discretion and confidentiality

Essential Functions & Key Responsibilities

IT Support and Operations

• Provide day-to-day technical and troubleshooting support for employees across the company’s footprint, including hardware, software, and cloud services, Microsoft 365, Teams, SharePoint, Outlook, and Windows devices
• Manage onboarding and offboarding from an IT perspective, including account provisioning, device setup, and access controls
• Maintain accurate documentation of systems, procedures, and asset inventories
• Identify opportunities and solutions for automation and efficiency using Microsoft tools and connected SaaS platforms
• Administer and support Airtable bases, permissions, and integrations
• Manage Adobe licensing, access requests, and basic troubleshooting
• Coordinate with third-party vendors and managed service providers as needed

Microsoft Ecosystem Administration

• Assist with administration of Microsoft Entra ID, Microsoft 365, and related security controls
• Support device management, updates, and compliance policies
• Help configure and maintain SharePoint sites, Teams channels, and collaboration standards

Copilot, Claude and Automation Enablement

• Lead the technicalSupport deployment and adoption of Microsoft Copilot features and Copilot agents, Claude Cowork and other automation tools
• Collaborate with users in leveraging AI-powered tools to improve productivity and workflows

Security and Best Practices

• Support enforcement of security policies, including MFA, least-privilege access, and endpoint protection
• Assist with audits, access reviews, and compliance-related IT tasks
• Promote best practices for data protection, collaboration, and technology usage across the company