Hotel Manager

Role Overview: The Hotel Manager will oversee daily operations, ensuring guest satisfaction, staff productivity, and financial profitability. You will be the face of the hotel, leading by example to maintain our high standards of service.

Key Responsibilities:

• Manage all hotel departments including front desk, housekeeping, and maintenance.
• Monitor budget, handle payroll, and oversee financial reporting.
• Resolve guest complaints and ensure a 5-star service culture.
• Lead recruitment, training, and performance reviews for staff.
• Ensure compliance with health, safety, and licensing regulations.

Qualifications:

• Proven experience as a Hotel Manager or in a similar leadership role.
• Strong understanding of hotel management software and financial procedures.
• Exceptional communication and "people skills."
• Problem-solving aptitude and the ability to multitask under pressure.