Job Title: Front Desk Receptionist
Locations: Colorado Springs, Wheat Ridge, Colorado (Location will vary based on company needs)
Job Type: Full-Time
Reports To: Office Manager / Clinic Supervisor
Job Summary:
Hollywood Body and Face is seeking a friendly, professional, and results-driven Front Desk Receptionist to support our busy aesthetic clinics across multiple Colorado locations. As the first point of contact, you’ll provide a welcoming experience for clients, assist with administrative tasks, and play a key role in converting leads into booked appointments. Flexibility is essential, as location may vary based on company needs across Colorado Springs and Wheat Ridge.
Key Responsibilities:
- Greet and check in clients with professionalism and warmth
- Answer phone calls, respond to inquiries, and provide detailed information about services
- Proactively follow up with leads from phone, web, and social media inquiries to convert them into consultations or treatments
- Schedule, confirm, and manage appointments using booking software
- Handle client check-outs, process payments, and manage accurate client records
- Keep reception and lobby areas clean, organized, and inviting
- Promote current promotions, upsell services and retail products when appropriate
- Assist with administrative tasks such as data entry, filing, and inventory support
- Collaborate with clinical staff to ensure smooth clinic flow
- Maintain confidentiality and uphold high professional standards
Requirements:
- High school diploma or equivalent
- Excellent communication and customer service skills
- Sales-minded with confidence in speaking to clients about services and promotions
- Professional appearance and demeanor
- Proficiency with scheduling software and Microsoft Office tools
- Reliable transportation and willingness to work at different locations based on business needs
- Flexible availability, including weekends
Preferred Qualifications:
- Experience in Med Spa, beauty, or wellness industry
- Familiarity with platforms like Patient Now, Medstar, or similar, systems
- Proven track record of successful lead conversion or appointment booking
- Previous experience in a receptionist or front desk role (medspa or sales-focused experience is a plus)
About Hollywood Body and Face:
At Hollywood Body and Face, we specialize in cutting-edge aesthetic treatments designed to help our clients look and feel their best. With two locations across Colorado, we provide a high-end, results-driven experience in a warm and supportive environment. Our team is passionate about delivering excellence—from consultation to transformation.
How to Apply:
Please send your resume and a brief cover letter indicating your availability and willingness to travel between locations to: