Salary Range: $72,000 - $75,000
Other Compensation: Bonus Potential
Position Type: Exempt Full-Time
The Lakehouse Resort/The Links at Lakehouse is looking for an eager and motivated professional to join our team!! As an employee, you are eligible to receive a wide range of benefits & perks, including:
**Medical and Dental Insurance**
**Company provided Vision and Life Insurance**
**Company matching 401(k) program**
**Employee Referral Compensation**
**FREE green fees & range balls**
**Employee discounts on food, drink, merchandise, hotel stays, & Marina activities**
**Discounts at Belmont Park - 4 FREE Rides and Attraction Passes per month**
About Lakehouse Resort
Reminiscent of a summer lake house, The Lakehouse Resort is a refreshing deviation from the commonplace and promises a tranquil escape from life’s daily stresses. We offer the optimal ambiance for a perfect event. Guests enjoy affordable luxury on the shores of sunny Lake San Marcos, matched with an unparalleled guest service experience.
The Lakehouse Resort offers 143 spacious rooms inclusive of breathtaking views, spa- like showers, Serenity memory foam beds, 100+ channels of high-definition television with premium movie channels, complimentary wireless internet, a magnificent lobby area with a fireplace, library, board games: 2 spacious pool decks and hot tubs, hammocks, fire pits, 24 hour in-room dining, and many more legendary amenities.
Guests of the resort are encouraged to enjoy our golf course, The Links at Lakehouse Resort, which offers 18 holes of championship golf, a driving range, and 18 holes of executive golf. Our restaurant, Brickmans, offers fine dining for breakfast, Sunday brunch, lunch, and dinner. In-room dining guests can order off the full menu from the comfort of their own hotel room.
Event Manager
As an Event Manager at Lakehouse Resort, you will oversee event logistics, such as client identification, contract negotiations, and end-to-end event management. An Event Manager must possess a “can-do” attitude to assist the team in holding responsibility for all the logistics involved in planning and hosting an event.
Key Responsiblities:
- High emphasis and focus on wedding planning, detailing, and execution.
- Provide exceptional customer service through relationship development with the client, gather information about client objectives, budget, and preferences.
- Provide advice and suggestions regarding food and beverage menus, décor, and entertainment.
- Create schedules of all activities for staff to follow during events.
- Communicate with all vendors and suppliers before, during, and after the event.
- Responsible for managing event budget to ensure costs stay within the budgetary expectations.
- Work with banquet department staff including servers, kitchen staff, and other workers.
- Prepare correspondence for clients, internal booking reports and file maintenance.
- Demonstrate your professional presentation skills at Industry Trade Shows, Sales calls and Networking functions.
- Maintain “top of mind” awareness with key account contacts, sales calls, networking, entertainment, etc.
- Meet monthly booking goals, as indicated by the Annual Business Plan and Budget.
- Communicate all account information to the appropriate departments via hotel database/systems.
- Sell the Hotel aggressively, utilizing a solution-based approach to securing business in a way that delivers positively against customer and account needs.
- Maintain a working knowledge and awareness of the competition in current and changing conditions.
- Responsible for maintaining the integrity of Sales records and reports including the sales database, Account files and Sales Forecast.
- Actively participate in Revenue Strategy/Forecast meetings with Revenue Manager and other members of the leadership team.
- Participate in team brainstorming sessions, Hotel staff meetings and client events as required for specific business situations, or as requested by Director of Sales & Marketing or General Manager.
- Conduct site inspections, escort client visits, actively entertain, and personally interact with customers, as appropriate for transient travel development.
- Promote the Hotel through regular industry involvement and exposure at local and/or national events.
- Maintain positive employee relations in a supportive, team-oriented environment.
- Work with the Marketing team for sales initiatives on different mediums like the internet, print and electronic media.
- Ensure that the team follows the company's procedures and policies.
- Actively support the development, training, and mentoring of associates and accept such responsibilities as assigned by the Director of Sales & Marketing or General Manager.
- Perform other job-related projects or duties as requested by Director of Sales & Marketing.
Qualifications:
- 3+ years of Wedding Planning & Sales/Hotel Sales preferred.
- Opera/Oracle Cloud or relative rooms system experience required.
- Excellent verbal and written communication.
- Computer efficiency: knowledge of Microsoft Word and Excel preferred.
- Must be able to coach, council and develop employees. Must be able to motivate and lead by example, believe in a strong team culture, and set the scene for high performance.
EXPECTED HOURS OF WORK:
- Will be required to work various shifts as project and property needs dictate, including nights, weekends, and holidays.
