Boutique Assistant

Chopard USA Ltd.
Manhattan, NY

Objective:

  • Daily check of the vaults to make sure everything is organized (by collection, correctly, 100% perfect quality)
  • Updating/managing showcase’s so that they are always up to date for insurance purposes. Print the list for the management, control with the guard the pieces count
  • Helping to pull merchandise for events or photo shoots.
  • Replacing pieces on the floor when somethings is pulled or sold.
  • Assisting Sales Professionals with end of sale procedures – certs, getting the boxes and booklets needed, putting back merchandise that was shown in the safe
  • Receiving deliveries made during the day – FedEx, UPS, W.B. Mason, various other vendor deliveries and organize them. Create stock minimum for each stuff required.
  • Would be able to assist in checking in our daily repairs that are received from the office, this can vary from 4 – 20 depending on the day.
  • Making bi-weekly checklist of what maintenance needs to be done in the boutique.
  • Assist in packing merchandise when items need to be shipped for various reasons.
  • Help with confirming orders we receive from Ecomm or FarFetch.
  • Monthly checks on back office supplies needed – jewelry boxes, shopping bags, booklets, ribbon/wrapping paper and things of that nature.
  • Helping with basic QC of merchandise returning from events, photo shoots or transfers from other boutiques (next service sticker)
  • Basic manual labor – moving heavy displays, organizing the storage room, moving furniture when we have in boutique event (organizing props)
  • Would be able to run and complete the weekly High Jewelry inventory on a consistent basis.
  • Act as a “Runner” when needed – last min VIP needs, hand deliveries, boutique needs.
  • Conduct weekly strap inventory and month inventory for accessories.
  • We can teach how to properly steam clean jewelry.
  • Assist in dealing with guards when photo shoots need to be picked up and dropped off – doing a count of the pieces leaving and coming back (filing of paperwork)
  • Would have the time to go through all merchandise and put together list of missing/hand written tags that needed replacing.
  • Check the reservation list, ensure that all pieces have correct paperwork, release older reservation without payment.
  • Other duties as assigned by management


The preceding Key Responsibilities statements are intended to describe the general nature and level of work performed by the people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel assigned to this position.


SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities

Provides work direction only

Provides work direction and gives input on hiring, promotions, transfers, performance management, discipline and termination

Provides work direction plus has responsibility for hiring, promotions, transfers, performance management, discipline and termination

If this position has supervisory responsibility, identify the positions (by title) reporting directly to this position.

WORKING CONDITIONS AND ENVIRONMENT

Requires working in a normal business office environment

The noise level in the office is moderate

This role will require significant time spent on the telephone and sitting

The job requires extended periods of sitting (20% for computer) and standing (80%) while carrying out the normal daily activities. Able to push, pull, bend, kneel, squat, crawl, sit, or climb stairs.

QUALIFICATIONS


EDUCATION:

High School diploma or Associates degree preferably in the Arts.


EXPERIENCE:

Required experience:


  • Detail-oriented
  • Organized
  • Basic computer literacy
  • Flexible to retail working hours (nights, weekends, holidays)
  • Working knowledge of office equipment


Technical skills / abilities:


  • Spoken and written proficiency in English, excellent verbal and written communication skills required


Personal skills:

The successful candidate will have the following personal qualities:


  • Persistent, responsible and conscientious
  • Strong organizational and interpersonal skills
  • Hard working and strongly motivated in actively contribute to results
  • Team player with open and efficient communication skills
  • Courteous and able to perform under pressure
  • Reliable with patience and professionalism