Agile Coach 1 RWF

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At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
 
Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

Agile Coach 1

Wells Fargo’s Agile Transformation is an enterprise-wide priority.  We are strategically help enabling our partners to accelerate how quickly they move from ideas to customer delight. By putting the customer at the center of all we do, Wells Fargo is reinventing how we are meeting our customers’ needs in the Digital age. We are making modern technology the core of our company and the main driver of innovation. 

We are seeking experienced, motivated Agile Coaches to help us advance and scale our Agile transformation. Working with Scrum Teams, and Product teams, to adopt new ways of thinking, and adapt the way they work, this role will be required to collaborate across a complex, matrixed organization. The Coach(es) will partner with business and technology partners to foster adoption of Wells Fargo Agile, introducing scalable practices which result in sustainable change.  A ‘roll-up your sleeves’ position, the successful candidates will be actively coaching Scrum Teams, partnering with Managers, and fostering change, leveraging an inspect and adapt mindset to help us continually improve and evolve our transformation implementation model. 

Primary responsibilities:

Responsible for establishing disciplined, effective Agile teams which embrace and exhibit the agile mindset, by instructing the team in agile principles and practices. Conducts new team workshops in partnership with other Agile coaches. Responsible for guiding teams on the first principle of Agile coaching to deliver working software.  Initially guides teams through standard and specialized daily activities, with intention of upskilling the Scrum Master/team, and transferring accountability over initial sprints (model, coach, and empower). Coaches to positively reinforce an Agile mindset, practices, and skills to teams and individuals; provides clarity, new learnings, and fosters maturation. Proactively mentors Scrum Masters and Product Owners to enable innovative servant leadership and empowerment of teams; effectively coaches in conflict resolution, and successfully coaches both new and problematic teams to sustainable performance. Offers credible alternative options regarding process initiation, work structuring, utilization of value streams, and cultivation of iterative development along with continuous integration and deployments.  Facilitates initial communication/ collaboration within and between teams to help align program goals to deliver final product, with a goal of a self-sustaining team. Proactively coaches teams in understanding and use of generally accepted Agile metrics, and a strategic perspective to demonstrate value of empiricism in enabling planning, continuous improvement, and thoughtful data driven decisions. 

What this looks like…

• Facilitate the learning and adoption of Agile principles and practices with teams, and managers, as they gain insights and experience with Agile methods and practices.
• Ask open and thoughtful questions, which help people rethink and change the way they structure work: utilize value streams, influence and encourage continuous value delivery, cultivate iterative application development, QA, and project management. 
• Guide transformational change with managers, programs, and team levels, in a large matrixed organization, helping them see broader perspectives, and shift mindset to adopt new skills associated with self-governing teams.
• Mentor new Scrum Masters and teams on best in class Agile practices; coach technology and business in innovative ways to resolve issues inherent in application of the Agile methodology.
• Provide strategic thought leadership to resolve impediments, and accelerate delivery, through active participation in forums and communities of practice.
• Guide teams in tracking and monitoring of metrics and reporting to facilitate inspect and adapt. 
• Utilize maturity assessments to provide coaching and input to reach higher levels of team maturity. 
• Ensure teams understand the need to meet all compliance, risk, and regulatory requirements.
• Enable tool adoption and continuous delivery practices and tools.
• Guide teams to develop standards for teams’ Definition of Done and Definition of Ready that include proper automation, testing practices, Non-Functional Requirements (NFR’s), Security, etc.
• Help build strong teams focusing on cross-functional teams and ability to self-manage
• Develop well-articulated written and oral communications content (e.g., emails, presentation materials, etc.,) demonstrating a keen understanding and applying the appropriate level of detail dependent upon stakeholders
• Collaborate with peers and partners to share, and evolve, best practices 
• Ability to create and leverage sound coaching plans; Coach with proactive intent, with a view toward outcomes, and a clear definition of done.

Desired Qualifications:

• Agile domain proficiency (team, business, training, technical, scale, etc.,)
• Demonstrated ability to develop collaborative and cooperative working relationships with multiple levels of managers, building awareness and generating interest in agile approach and its associated continuous delivery implications
• Understanding of how to effectively partner/ collaborate with key stakeholders to mature the acceptance of accelerated delivery 
• Prior experience creating safe space / container for teams to fail fast, learn, and evolve with support and recognition of achievements
• Ability to develop, deliver and mentor effective, well-articulated, written and oral communications (e.g., emails, presentation materials) applying appropriate level of content/ detail dependent upon audience and intent. 
• Demonstrated use of sound coaching plans to address team and individual needs; embodies effective teaching/ mentoring / coaching skills, demonstrating ability to coach in the moment 
• Demonstrated reasonable level of technical and business understanding to optimize credibility with teams and managers 
• Demonstrates affinity towards continuous learning
• Demonstrated skill to coach integration of policy and regulatory matters 
• Industry recognized Agile Certification and/or 1+ years of focused Agile Coaching experience
• Intermediate+ experience with JIRA and Confluence
• 3+ years previously working as an active ScrumMaster and/or Kanban
• 2+ years previously working as an active Agile Coach
• Scaled Agile (SAFe, Scrum at Scale, LESS) experience
• 5+ years’ experience in software delivery

RWF – Please note that “RWF” is an identifier for internal recruiting purposes only and has no connection to the nature or responsibilities of the job.

• 5+ years of Agile experience on an Agile team (i.e. Product Owner, Scrum Master)
• 4+ years of leadership experience

• Agile Certification
• Experience with change Management

• Agile domain proficiency (team, business, training, technical, scale, etc.,)
• Demonstrated ability to develop collaborative and cooperative working relationships with multiple levels of managers, building awareness and generating interest in agile approach and its associated continuous delivery implications
• Understanding of how to effectively partner/ collaborate with key stakeholders to mature the acceptance of accelerated delivery 
• Prior experience creating safe space / container for teams to fail fast, learn, and evolve with support and recognition of achievements
• Ability to develop, deliver and mentor effective, well-articulated, written and oral communications (e.g., emails, presentation materials) applying appropriate level of content/ detail dependent upon audience and intent. 
• Demonstrated use of sound coaching plans to address team and individual needs; embodies effective teaching/ mentoring / coaching skills, demonstrating ability to coach in the moment 
• Demonstrated reasonable level of technical and business understanding to optimize credibility with teams and managers 
• Demonstrates affinity towards continuous learning
• Demonstrated skill to coach integration of policy and regulatory matters 
• Industry recognized Agile Certification and/or 1+ years of focused Agile Coaching experience
• Intermediate+ experience with JIRA and Confluence
• 3+ years previously working as an active ScrumMaster and/or Kanban
• 2+ years previously working as an active Agile Coach
• Scaled Agile (SAFe, Scrum at Scale, LESS) experience
• 5+ years’ experience in software delivery
• JIRA align experience
• DevOps Coaching and tool experience

• Ability to travel up to 10% of the time

• All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
  
  Relevant military experience is considered for veterans and transitioning service men and women.
  Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits
 

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.