Retrieves credit reports and assists with review of customer credit issues.
Maintains accounts receivable files.
Assists with related special projects as needed.
Performs other related duties as assigned by management.
QUALIFICATIONS:
One-year certificate from college or technical school, six months to one year related experience, or equivalent combination of education and experience.
10-key by touch.
Demonstrated ability to calculate figures and amounts.
Proficient on SAP.
Acute attention to detail.
Strong organizational skills.
Commitment to excellence and high standards.
Excellent written and verbal communication skills.
Ability to understand and follow written and verbal instructions
Versatility, flexibility, and a willingness to work within constantly changing priorities
With enthusiasm.
COMPETENCIES:
Analytical--Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Technical Skills--Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Oral Communication--Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication--Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Judgment--Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Quality--Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
