Account Manager

Position Summary:

The Account Manager is responsible for driving branch revenue growth through proactive sales, strategic account management, and exceptional client service. This role focuses on building long-term client relationships, managing existing accounts, and developing new business opportunities for Valcourt’s commercial window cleaning and exterior maintenance services.

Key Responsibilities

• :Account Management: Serve as the primary point of contact for assigned clients, ensuring satisfaction and timely resolution of any service issues, complaints, or requests
• .Sales & Revenue Growth: Identify, pursue, and close new business opportunities with both existing and prospective clients. Upsell and cross-sell additional services to maximize account potential
• .Proposal & RFP Management: Prepare and manage proposals, bids, and RFP responses for annual service contracts and one-time project work
• .Client Relationship Development: Build and strengthen client relationships through regular communication, site visits, meetings, and participation in industry events and client functions
• .Collaboration with Operations: Partner with the operations team to ensure smooth job execution, clear communication of scopes, and fulfillment of client expectations
• .Market Development: Participate in networking and association events to promote Valcourt’s services and expand the company’s client base

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Qualification

• s:Bachelor’s degree preferre
• d.2-4 years of progressive experience in sales, account management, or a client-facing role with a track record of succes
• s.Strong interpersonal, presentation, and negotiation skill
• s.Self-starter with a competitive drive and an outgoing personalit
• y.Ability to manage multiple priorities in a fast-paced environmen

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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without noti