Account Manager

Job Title: Account Manager

Location: Frederick, MD

Industry: Environmental Services

Pay: $75,000 – $110,000 annually

Benefits: The position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is partnering with a growing organization in the environmental services space that is expanding its footprint across multiple states. Our client prioritizes safety, operational excellence, and delivering high-quality service to its customers. They are focused on continuous improvement and fostering a collaborative, customer-first culture.

Job Description:

We are seeking a driven Account Manager to support both new business development and existing client relationships. This individual will play a key role in managing the full sales cycle—from initial outreach to ongoing account support—while collaborating closely with internal teams to ensure a seamless customer experience.

This position is fully in-office and offers the opportunity to contribute to a dynamic, team-oriented environment.

Key Responsibilities:

• Respond to inbound inquiries while proactively engaging prospective and existing customers through outbound outreach
• Build and maintain strong client relationships to encourage retention and identify growth opportunities
• Develop customized proposals and ensure timely follow-up with clients
• Support marketing initiatives by assisting with campaign execution and tracking performance
• Maintain accurate and up-to-date records within CRM systems, including tracking sales activity and pipeline progress
• Monitor contract timelines and proactively coordinate renewals with clients and internal stakeholders
• Identify new business opportunities through research and targeted outreach efforts
• Prepare regular reports to track sales performance and progress toward goals
• Collaborate cross-functionally with operations, customer service, and other internal teams to resolve client needs
• Participate in occasional operational support, including limited weekend coordination as needed
• Assist with additional projects and responsibilities as assigned

Qualifications:

• Bachelor’s degree in Business or a related field preferred
• 5+ years of experience in inside sales, account management, or a related commercial role
• Experience in industrial or service-based industries is a plus
• Strong communication skills with the ability to build and maintain client relationships
• Comfortable working with CRM systems and sales tracking tools

Additional Details:

• Schedule: Standard business hours
• Work Environment: 100% in-office (some flexibility may be considered)
• Team Structure: Collaborative team environment with sales, customer service, and operations support

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.