The Senior Systems Administrator/Engineer works under minimal supervision to design, implement, and maintain enterprise Windows infrastructure across hybrid cloud environments and on-premises data centers. This role combines traditional systems administration with modern DevOps practices, leveraging virtualization technologies, multi-cloud platforms (AWS/Azure), and AI-powered tools to ensure CLIENT Infrastructure meets defined quality standards while driving operational excellence and innovation.
Job Description
- Review and analyze process and system specifications to ensure delivery requirements are met across hybrid Windows environments.
- Designs, implements, customizes, maintains and administers Windows operating systems and system software products in physical, and virtual environments.
- Architect and manage virtualized infrastructure using VMWare and Hyper-V
- Design and implement cloud infrastructure solutions on AWS (EC2, Workspaces, Systems Manager, CloudWatch, IAM) and Azure (Virtual Machines, Virtual Desktop, Azure AD) following cloud-native architecture principles.
- Recommends enhancements and updates/patches to Windows operating systems, system software products, virtualization platforms, and cloud infrastructure components.
- Ensure the Company's Reliability, Availability and Serviceability (RAS)metrics are sustained and improved through proactive monitoring, automation, and continuous optimization across hybrid environments.
- Implements and updates monitoring tools for Windows systems, virtualized environments, and cloud resources using industry-leading platforms and AI-enhanced observability solutions.
- Monitors operating system and cloud infrastructure performance to achieve optimum performance levels, utilizing AI-powered analytics to predict and prevent issues.
- Leverages AI tools to enhance personal and team productivity, including using AI assistants for code generation, documentation creation, troubleshooting assistance, configuration management, log analysis, and automated reporting.
- Implements AI-driven automation for routine tasks, incident response, and predictive maintenance to improve team efficiency and reduce manual effort.
- Recommends new monitoring approaches and tools, including AI/ML-based anomaly detection and automated remediation solutions. Develop and present related documentation, presentations, and discussion.
- Document test plans as well as create/revise and execute Powershell, Python, or other scripting languages for automation and infrastructure-as-code implementations.
- Test and analyze infrastructure setup including VMWare/Hyper-V environments, AWS and Azure cloud services, and hybrid networking configurations.
- Oversee implementation of security guidelines to prevent unauthorized access to Windows servers, virtualized environments, and cloud resources, and report any violations following zero-trust principles.
- Perform field level hardware repairs and upgrades for physical Windows servers and coordinate cloud infrastructure scaling operations.
- Interface with other team members and other teams to ensure technology solutions and staff are aligned with customer expectations and overall technology vision, including DevOps, Security, and Application Development teams.
- Document and communicate status in a timely manner including metric reporting through AI-assisted documentation tools and automated dashboards.
- Champion the collaborative resolution of defects. Work across organization to deliver solutions that meet joint requirements in hybrid Windows, virtualization, and cloud environments.
- Lead/Co-lead internal process improvement initiatives focused on automation, virtualization, and AI adoption. Provide feedback on processes by offering suggestions.
- Evaluate industry trends, standards and new technologies including emerging AI/ML tools, virtualization technologies, cloud services, and Windows ecosystem innovations to recommend change.
- Mentor and supervise junior staff in project-level tasks, Windows administration best practices, virtualization and cloud operations, and effective use of AI productivity tools.
- Assist with adherence to technology policies and comply with all security controls across Windows systems, container platforms, and cloud environments.
- Ensure all work products meet/exceed CLIENT standards for Windows infrastructure, virtualization, cloud architecture, and operational documentation.
- Participate in periodic Disaster Recovery (DR), Business Continuity Planning (BCP) and Sarbanes Oxley (SOX) testing and reporting, including validation of backup/recovery procedures.
- Manage vendor relationships and related budget for Windows enterprise support, cloud service providers (AWS/Azure), virtualization platforms, monitoring tools, and AI-powered solutions.
- Demonstration of CLIENT's values.
- Collaboration, both in-person and virtually, in furtherance of CLIENT's mission of investor protection and market integrity
Education/Experience:
- Bachelor’s degree in Computer Science, Information Systems or related discipline with at least five (5) years of related experience, training and / or work experience.
- Past senior level systems administrator experience in a production data center environment.
- Knowledge of industry leading monitoring and diagnostic tools
- Knowledge of at least one operating system and at least one contemporary scripting language.
- Knowledge of communication and network technologies.
- Exposure to common operational practices like metrics reporting, change management, incident management, problem management and communication ITIL & ISO:9000 framework experience/certification preferred.
- Strong written and verbal technical communication skills.
- Demonstrated ability to develop effective working relationships that improved the quality of work products.
- Ability to maintain focus and develop proficiency in new skills rapidly.
# LI-CGTS
# TS-2505
