IT Administrator

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 16,400+, and has 60 offices in 20 countries within key global markets.

Our challenge

We are seeking an IT Administrator to support day-to-day IT operations and ensure the stability, security, and efficiency of our technology environment. This role will provide hands-on technical support, assist with system maintenance, and help manage hardware, software, and network resources during the contract period.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $80k - $90k/year & benefits (see below).

The Role

Responsibilities:

• Provide technical support to end users (hardware, software, and network issues)
• Install, configure, and maintain desktops, laptops, printers, and mobile devices
• Manage user accounts, permissions, and access in accordance with company policies
• Monitor system performance and troubleshoot issues proactively
• Assist with network administration, including basic configuration and connectivity troubleshooting
• Support software deployments, updates, and patch management
• Maintain IT documentation, asset inventory, and support logs
• Ensure adherence to security protocols and assist with basic cybersecurity measures
• Collaborate with internal teams or external vendors as needed

Qualifications:

• Proven experience in an IT support or systems administration role
• Strong knowledge of Windows, macOS , Linux environments
• Familiarity with Microsoft 365, Active Directory, and common business applications
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
• Ability to troubleshoot technical issues efficiently and communicate solutions clearly
• Strong organizational and time management skills
• Relevant certifications (e.g., CompTIA A+, Network+) are a plus

Requirements:

• Experience with cloud platforms (e.g., Azure, AWS)
• Familiarity with remote support tools and ticketing systems
• Basic scripting or automation knowledge (PowerShell, Bash)

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 60 offices in 20 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.