Vendor Relations Coordinator

The Planet Group
Marlborough, MA

Job Title: AP Vendor Coordinator

Duration: 3 months with the potential for extension

Location: Hybrid, Marlboro


Must have:

Excel - Pivot Tables, VLookups

Bachelors degree or working towards one

At least 3 months in some sort of Accounting internship/job


Position Summary

The Accounts Payable Vendor Coordinator serves as the primary point of contact for merchandise vendors regarding payment-related inquiries and concerns. This role is responsible for providing timely and professional communication, researching payment discrepancies, resolving issues efficiently, and maintaining accurate records of vendor interactions.


Key Responsibilities

  • Respond to merchandise vendor inquiries regarding payments, invoices, and account-related issues.
  • Provide timely and professional verbal and written communication to vendors.
  • Research payment discrepancies and identify appropriate resolutions.
  • Coordinate with internal departments to investigate and resolve payment issues.
  • Maintain detailed and accurate records of vendor communications and issue resolutions within the Call Tracking System.
  • Monitor open vendor cases and ensure timely follow-up until resolution.
  • Deliver exceptional customer service while maintaining positive vendor relationships.
  • Adhere to company policies, procedures, and service standards.


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