Transportation Planner

Company: LX Pantos America, Inc.

Job Title: Transportation Planner/Coordinator (Assistant or Assistant Manager level)

Overview:

Our customer, LG Electronics USA, depends on consistent & sustainable logistics for their customers through apt Smartbench/TMS usage, rule driven operations and appointment scheduling flows. Transportation Planners are responsible for providing on-time visibility to carriers for coverage, real-time communication for on-time pickup, and unifying the warehouse & carrier for on-time shipping.

Primary Responsibilities

• Download data and assess orders that are due/overdue and will be completed that night
• Tender loads to carriers on-time in Smartbench
• Schedule pickup appointments on C3 and TMS with Carriers
• Release loads to Warehouse Management System on time
• Follow up with carrier and warehouse to maximize on-time truck arrival & shipping
• Follow up with carrier to secure same day or next day recovery
• Relay delivery appointment reschedule requests on time
• Validate events during transit, such as accessorial charges
• Draft and submit daily closing report regarding missed pickups, recovery/rescheduling status, remaining overdue orders, and how to clear them out

Key Performance Indicators:

• On-Time Tender Request
• On-Time Pickup Appt Confirmation
• On-Time Release to WMS
• On-Time Truck Arrival
• Same Day Recovery for Missed Pickups
• Missed Pickup Rate
• On-Time Reschedule Request

Requirements

• Bachelor’s degree or equivalent preferred
• Degree in Supply Chain Management or Logistics is a plus
• 1+ years of experience in data entry
• 3-4 years of customer service experience in logistics, transportation, supply chain or procurement
• Able to work occasional overtime hours
• Proficient in MS Excel (intermediate or better preferred)
• Experience/knowledge with Supply Chain Management Systems (TMS, WMS preferred)
• Strong verbal and written communication skills
• Detail-oriented and team player
• Strong problem-solving skills, critical thinking, and ability to prioritize tasks during time-sensitive situations

Benefits: Medical, Dental, Vision, Life, STD, LTD, AD&D, 401K, and PTOs/ paid holidays

Job Type: Full-time, Regular

Work Location:

• 55565 Sierra Ave., Fontana, CA 92336

Hours: Monday to Friday, 08:00 AM – 5:00 PM (Day Shift)

** This position is not eligible for employer-sponsored work authorization now or in the future. Applicants must be legally authorized to work in the United States without employer sponsorship. **

Equal Opportunity & Inclusive Workplace

LX Pantos America, Inc. is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value diverse backgrounds, experiences, and perspectives, and we strive to create an environment where all employees feel respected and empowered.

We consider all qualified applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.