Assist in the coordination and operational support of educational programs and tools to support customer-facing Medical Education for Coronary Therapies customers.
Coordinates the planning and delivery of Medical Education customer training or research programs including in-person, virtual, observation, live broadcast, and local dinner programs.
Includes communication with customers to coordinate logistics for their participation in the event (e.g., hotel, transportation, schedule).
Includes management of all aspects of registration including invitations, travel, and hotel accommodations to ensure that logistics are effectively managed for all participants and faculty.
Complete, track, and archive documentation for compliance (including all contract requests, service requests, event requests, HCP spend reporting), HCP payments, vendor payments, and internal requirements.
Possesses technical aptitude and basic knowledge of interventional cardiology products and systems.
Acquires, maintains, and transports equipment used for hands-on customer training and education is present and functional at Med Ed programs as well as national symposia.
Attends events to ensure that details associated with hands-on equipment, participants, lodging, faculty, and agendas are attended to and that problems are corrected.
Works closely with Medical Education Strategists, Medical/Scientific Affairs to develop and execute programs and ensure compliance in all our training processes.
Education/Experience:
Bachelor’s degree required.
4+ years of experience in event management and/or conducting training programs
Strong project management and organization skills, including expense management and reporting
Must be able to work autonomously on multiple projects at one time
Experience with training in the medical device industry or other highly regulated environments
Technical aptitude and ability to think strategically with appetite for innovation and continuous learning
Ability to travel up to 20%
Preferred:
Knowledge of MS Office Suite, SalesForce.com, Concur, CVENT or similar event management software
