Technology Project Manager

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 16,700+, and has 57 offices in 22 countries within key global markets.

Our Challenge

Technology Project Manager/Technology Delivery Lead, is responsible for planning, coordinating, end-to-end management and delivery of defined deliverables which usually requires engagement from multiple teams. Key responsibilities include communicating the work objectives, coordinating delivery, managing risks, ensuring compliance to standards, and providing end-to-end visibility into the project health of the deliverables. This role ensures execution and delivery meets the client’s expectations in terms of the functionality, quality, timeline and cost. They facilitate sync points across multiple organizations to enable delivery.

Additional Information

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $100k - $110k/year & benefits (see below).

The Role

Responsibilities:

• Coordinate and facilitate routines to support delivery e.g. kick-offs, status reviews, stakeholder meetings, change controls, tollgates etc.
• Plan and coordinate delivery and dependencies across multiple teams.
• Facilitate dependency management/risk management/impediment removal for the defined deliverables.
• Promote/facilitate communication and collaboration across organizations to support the deliverable completion and timeline.
• Manage project financials
• Gather/facilitate status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule.
• Ensure that execution is aligned with deliverable requirements by working with the sponsor/stakeholders.
• Support resource planning for delivery/execution
• Responsible for working with a variety of technical teams, product owners, line of business/operations users to support and drive delivery of change for Claims technology applications and infrastructure.
• Coordinates across cross-functional teams to ensure technology delivery is on time and within budget.
• Ensures all audit documentation is in line with Enterprise change standards guidelines and timelines.
• Supports project reporting and other communications across the teams as required.
• Individual Contributor role.

Requirements

• 7+ years of relevant experience with a strong mix of technology delivery & business understanding
• Good working experience in Agile environment and understanding of agile development methodology
• Adaptable/flexible to respond to changing business demands
• Track record of taking ownership and driving projects to completion
• Extremely strong verbal and written communication skills - must be able to:
• Interact productively with team members across multiple locations and time zones
• Present project health and status conditions clearly and concisely
• Engage with senior management / executive level management as needed
• Ability to learn new tools and skills required to perform the role as well as to understand the business and existing systems
• Extremely organized and ability to manage multiple workstreams.
• Self-starter, self-motivated and delivery focused
• Very good attention to detail and good problem-solving skills
• Good time management skills
• Experience leading and supporting technology teams in the delivery of business outcomes in scrum agile framework
• Ability to anticipate risks and successfully develop and drive mitigation plans
• Ability to work self-directed and independently as well as part of a team
• Strong ability to interact, communicate, and influence vertically and horizontally
• Must be comfortable in delivering messages across a wide spectrum of individuals having varying degrees of technical understanding
• Ability to navigate in complex and changing environment
• Intermediate/Expert MS Office skills (Word, Excel, Outlook, Project and PowerPoint), Jira, and SharePoint
• Strong communication/presentation/executive presence skills

Desired Qualifications

• Prior Banking experience in Technology Project manager/Technology Delivery Lead
• PMP Certification

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 57 offices in 22 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.