The Talent Management Training Coordinator supports the planning, coordination, and execution of talent and learning programs for North America employees. This role is highly operational and detail‑oriented, ensuring training logistics, systems, communications, and data are executed accurately and on time. The coordinator partners closely with internal stakeholders, external vendors, and participants to deliver a high‑quality learning experience and support measurement of program effectiveness.
This role is ideal for someone looking to build a foundation in Talent Management, Learning & Development, or HR operations.
Key Responsibilities:
Training Coordination & Logistics
- Coordinate end‑to‑end logistics for instructor‑led, virtual, and hybrid training programs across North America
- Manage training calendars, session scheduling, and participant rosters
- Set up and support on‑site training rooms (materials, technology, seating, catering as applicable)
- Serve as day‑of support for training sessions to ensure smooth execution
LMS & Data Administration
- Administer the Learning Management System (LMS), including session creation, enrollments, attendance tracking, and completions
- Process and reconcile training rosters accurately and on time
- Maintain clean, auditable training records and documentation
- Support basic reporting on participation, completion rates, and program metrics
Communication & Stakeholder Support
- Draft and coordinate training communications (invitations, reminders, follow‑ups, evaluations)
- Act as a point of contact for participants, facilitators, and internal partners regarding training logistics
- Coordinate with finance and external vendors on scheduling, materials, contracts, invoices and any necessary cross-charging activities
Measurement & Continuous Improvement
- Support post‑program evaluations and feedback collection
- Assist with tracking and reporting training effectiveness and program outcomes
- Identify opportunities to improve coordination processes, tools, and participant experience
Additional Responsibilities (as the role evolves)
- Assist with learning program audits or compliance tracking
- Contribute to process documentation and standard operating procedures
- Support special projects within Talent Management or Organizational Effectiveness
Required Skills & Capabilities
- Strong organizational and project coordination skills
- High attention to detail and accuracy
- Ability to manage multiple priorities and deadlines
- Clear, professional written and verbal communication
- Customer‑service mindset when supporting participants and stakeholders
- Proficiency in Microsoft Office (Excel, Outlook, Teams, PowerPoint)
- Comfort working with systems and data (LMS experience a strong plus)
Basic Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, Education, or a related field (or equivalent experience)
- Minimum 1 years of experience in training coordination, HR operations, or a similar role
Preferred Qualifications:
- Minimum 1 year of experience supporting training, events, or programs is preferred but not required
