Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.
Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.
The Wells Fargo Enterprise Case Management and Workflow Technology group is a PegaSystems-based technology team, with successful Pega-based solutions implemented throughout the enterprise, covering multiple lines of business. The growth in business need for automated case management solutions has continued to rise, as our partners look for robust/reliable solutions that can be quickly delivered. Thus, our team is engaged with consulting, prototyping, design, development and support of BPM solutions that reach across multiple business divisions and disciplines.
This Systems Operations Sr Engineer position will have the responsibility for driving these solutions through the design, configuration, deployment and support phases of the individual projects. This role will be accountable for leading our delivery efforts related to system administration, application and platform support and overall best practices. You will be expected to function as the subject matter expert for a large Pega Platform.
Duties are varied and may include one or more of the following: actively participates in the development of technical support strategies and plans; acts as an internal consultant regarding use of tools and process re-engineering to improve delivery, support and governance process execution; provides complex technical expertise for technical issues and initiatives related to large-scale applications, systems, databases and/or other technical products and services; oversees the creation of diagnostic, simulation and other tools to maintain, enhance and/or restore service or data to systems; leads support projects and migrations from development to production, upgrades, installations and/or configurations; identifies and drives resolution of complex network, hardware and software issues; develops and negotiates workarounds; initiates longer-term design solutions or projects; assures quality, security and compliance requirements are met for supported areas; oversees creation of or updates to and testing of the business continuation plan; provides direction or guidance to less experienced staff.
RWF – Please note that “RWF” is an identifier for internal recruiting purposes only and has no connection to the nature or responsibilities of the job.
Benefits
Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.