System Analyst

Job Description:

Client is seeking a Systems Analyst Consultant to support operational activities for the legacy Medicaid Management Information System (MMIS) within the Bureau of Medicaid Systems.

The role will support key Medicaid platforms including:

• MMIS Online Application
• Provider Web Tool
• Provider Enrollment Application
• EDI / Translator Systems

This position will work closely with business teams, technical teams, vendors, and government stakeholders to ensure smooth operations of MMIS systems.

Key Responsibilities

• Serve as a liaison between business teams and IT to deliver technical solutions that meet user needs.
• Support MMIS operational activities, including reporting, analytics, system support, and testing.
• Develop, retrieve, and distribute reports and datasets for internal and external stakeholders.
• Provide operational support for legacy MMIS and related subsystems.
• Monitor and coordinate vendor requests and issue resolution.
• Translate business requirements into system requirements and technical requests.
• Perform analysis, design, and testing to support MMIS functionality.
• Review and validate QA and UAT testing results.
• Document system issues, defects, and coordinate resolution efforts.
• Identify risks, issues, and operational trends and escalate when required.

Required Skills

• 3+ years of Medicaid or Healthcare industry experience (especially Medicaid claims or provider operations).
• COBOL programming experience.
• 3+ years working with healthcare payer mainframe systems as a technical analyst or similar role.
• Experience with EDI transactions and companion guide management.
• Experience supporting Medicaid eligibility or enrollment systems.
• Understanding of MMIS systems and operations.

Preferred Skills

• Subject Matter Expertise in MMIS Operations.
• Experience with data analysis tools such as:
• SAS
• Excel
• Data visualization tools
• Statistical analysis tools
• Ability to prepare clear status reports and technical documentation.

Education

• Bachelor’s degree in Technical, Business, or Healthcare field
• OR
• Equivalent experience in systems analysis or system development (3+ years).

Additional Requirements

• Strong analytical and troubleshooting skills.
• Ability to review job schedules and system logs to diagnose issues.
• Experience working in cross-functional teams.
• Excellent written and verbal communication skills.
• Ability to communicate effectively with technical teams, business stakeholders, and vendors.