Business System Analyst

Kitestring is a 25 year old start up in Northwest Arkansas. We provide technical expertise to various clients delivering innovations that improve how customers shop and the enterprise operates. At Kitestring Technical Services, our mission is to share our collective knowledge to positively impact our employees, clients, and communities. Our vision is to be the most trusted partner in technology consulting. We believe people enable technology and vice-versa which is why we are in the business of both. We persistently challenge the barriers to diversity, inclusion, and empathetic cooperation.

Our Core Values are Transparency, People Driven, Empowered, Quality focused and socially responsible. Our values direct our company in how we do business and enhance the lives of our employees. Do our values speak to you?

Role Overview

The System/Business Analyst will support the implementation and configuration of the Toshiba Elera platform across the organization. This role focuses on building and configuring system environments, working closely with business stakeholders, and ensuring the platform meets operational needs.

The analyst will play a key role in planning deployments, configuring environments, supporting pilot implementations, and translating business requirements into system configurations.

Key Responsibilities

• Support environment setup and configuration for the Elera platform.
• Assist with building and managing enterprise node environments across U.S. and Canada.
• Configure and maintain Admin UI settings.
• Work closely with business stakeholders to:
• Understand operational workflows
• Gather and translate requirements
• Align system capabilities with business needs
• Support planning and pilot implementations, including environment design and configuration.
• Participate in meetings with business teams to review system functionality and requirements.
• Help configure the system to support different operational models across locations.
• Provide ongoing system analysis and operational support during rollout phases.
• Candidates should be comfortable working through complex operational requirements and translating them into system setup/configurations.

Required Technical & Functional Skills

Candidates should have experience with:

• System or business analysis within enterprise platforms
• Environment configuration and system setup
• Admin console / Admin UI configuration
• Translating business requirements into system configurations
• Supporting pilot implementations
• Enterprise system environments
• Stakeholder collaboration and requirements gathering

Experience with retail systems, POS platforms, or enterprise deployment environments is highly desirable.

Experience Level

• Mid-level System or Business Analyst
• Strong hands-on system configuration experience preferred
• Experience working directly with business stakeholders

Work Location

This role requires on-site presence.

• Analysts must be hands-on and working in the office
• Close collaboration with internal teams and business stakeholders is expected.

Team Structure

• Currently 3 analysts on the team
• Candidates will be evaluated and potentially added to the existing analyst group.