JOB DESCRIPTION
The Department Focused Business Analyst provides dedicated analytical, technical, and functional support to a specific business unit within a global electronic components distribution and supply chain organization. This role serves as the primary liaison between business stakeholders and technology teams, translating operational needs into scalable system solutions that support sales execution, financial accuracy, warehouse efficiency, and end to end order to cash processes. The Business Analyst partners closely with product, engineering, process optimization, and operations teams to drive system enhancements, workflow improvements, and data driven decision making across the enterprise. Key responsibilities will include the below -
• Act as the primary point of contact between a designated business function (Sales, Finance, or Warehouse Operations) and technology teams.
• Engage with stakeholders to understand operational workflows, pain points, and system dependencies across the order to cash lifecycle.
• Translate business needs into clear, actionable requirements, user stories, and acceptance criteria. • Create, manage, and refine work items within ticketing and project management platforms to support ongoing development and enhancement efforts.
• Analyze data using SQL and reporting tools to support operational insights, forecasting, and performance optimization.
• Participate in solution design discussions, ensuring business logic aligns with supply, demand, pricing, inventory, and fulfillment realities.
• Support testing, validation, and release activities to ensure solutions meet business requirements and operational standards.
REQUIRED SKILLS AND EXPERIENCE
• 5+ years of experience as a Business Analyst supporting enterprise systems or complex operational environments.
• Strong SQL skills with experience in data analysis, data modeling, and translating data into business insights.
• Experience using tools such as Azure DevOps, ClickUp, or similar platforms for requirements and work management.
• Working knowledge of visualization and design tools such as Lucidchart or Figma (for review and collaboration, not design ownership).
• Demonstrated ability to gather, document, and validate business requirements in collaboration with technical teams.
• Deep functional expertise in at least one core business area (corporate functions: Sales, Finance, Business Development)
• Experience working within ticketing, backlog, or project management tools to scope, track, and manage work.
• Strong communication skills with the ability to translate complex technical concepts into clear business language.
NICE TO HAVE SKILLS AND EXPERIENCE
• Experience in electronic components distribution, manufacturing, logistics, or supply chain–focused organizations.
• Hands on experience supporting order to cash workflows from customer order through fulfillment and invoicing.
• Familiarity with Agile or hybrid delivery environments and collaboration with engineering or product teams.