Direct Hire - Not Contract
Full Time
Salary + Performance Bonus: $100k to $120k Base Salary - Depending on Experience
Benefits: Full Benefits including 401k
Position Summary
This role is for an ambitious, hands-on engineer ready to take ownership of North America operations.
You will lead end-to-end execution—from warehouse operations to SIOP, inventory, and Dynamics 365
— while acting as the technical interface across customers, sales, and engineering.
This is a high-ownership role with direct decision authority and accountability for results.
What Success Looks Like (Key Outcomes)
Reliable, on-time delivery and strong daily warehouse execution
High product availability with disciplined control of inventory levels
Accurate and stable Dynamics 365 processes and master data
Fast, structured resolution of technical and quality issues
A cross-trained, accountable team with clear ownership and continuous development.
Core Responsibilities
Operations (Warehouse & Execution)
Lead daily warehouse operations from inbound to outbound execution
Set priorities, resolve issues, and drive consistent execution on the floor
Coach and develop the team through weekly 1:1s, feedback, and clear expectations
Drive cross-training to build flexibility and coverage across functions
Identify and implement process improvements to increase efficiency and transparency
Inventory, SIOP, Planning, Procurement
Own and drive the SIOP process for North America
Align demand, supply, and inventory through structured planning and clear decisions
Proactively manage constraints, shortages, and priorities
Lead replenishment decisions to balance service levels and inventory investment
Translate customer agreements into planning and stocking parameters
Partner with Sales to forecast demand and adjust inventory strategy
Own product lifecycle topics, including obsolescence and stock optimization
Act as Dynamics 365 process owner for NA: ensure master data accuracy and discipline
Engineering & Technical Support
Act as the primary technical point of responsibility for North America
Support customers and internal teams with product and application expertise
Partner closely with Switzerland engineering on projects and product topics
Lead root cause analysis and corrective actions for technical and quality issues
Deliver product and technical training internally and externally
Quality & Returns (RMA)
Review and decide on RMA disposition
Analyze returns trends and drive corrective actions
Cross-Functional Collaboration
Work closely with Sales, Finance, and Switzerland-based teams
Communicate clearly on priorities, constraints, and delivery commitments
Ensure operational execution meets customer commitments and expectations
Qualifications
Education
Bachelor’s degree (required) in Mechanical Engineering, Industrial Engineering, Manufacturing
Engineering, Operations Management, or Supply Chain Management.
Master’s degree (preferred): MBA (Operations/Supply Chain), MS Engineering Management, or
MS Industrial/Manufacturing/Systems Engineering.
Experience
8+ years of experience across operations, engineering, or supply chain, with hands-on
responsibility and direct involvement in operational execution.
Demonstrated ability to operate hands-on while leading—this is not a purely managerial role.
Experience with ERP systems (Dynamics 365 preferred)
Track record of solving technical/customer issues and driving corrective actions.
Experience leading a small team while remaining operationally involved.
Cross-Functional Collaboration
Work closely with Sales, Finance, and Switzerland-based teams
Communicate clearly on priorities, constraints, and delivery commitments
Ensure operational execution meets customer commitments and expectations
Key Skills
Strong ownership mindset with focus on execution and results
Hands-on operator: comfortable on the warehouse floor, in systems, and in decision-making
settings
Structured problem-solving and pragmatic continuous improvement approach
Ability to connect technical detail with business decisions
Strong communication across functions (sales, finance, logistics, engineering)
Data-driven mindset with solid Excel / BI capabilities
What Makes This Role Unique
High level of autonomy with full accountability for results
Direct exposure to operational and commercial decision-making
Broad scope across engineering, operations, and business execution
Close collaboration with global teams in a fast, pragmatic environment
A role for someone who takes ownership and delivers results.
Equal Opportunity
We are an equal opportunity employer. All qualified applicants will receive consideration without regard
to legally protected characteristics.