We’re looking for a Loyalty Partnerships Lead to drive business development and manage high-impact partnerships within a fast-moving loyalty ecosystem. This role will focus on expanding strategic partnerships, optimizing an existing major retail collaboration, and leveraging technology to enhance customer engagement and loyalty performance.
What You’ll Own
Business Development & Partnerships (50%)
- Drive outreach and evaluation of new loyalty partnership opportunities
- Lead partner research, pitch development, and opportunity refinement
- Facilitate cross-functional brainstorms to define value propositions
- Partner with tech teams to unlock new capabilities and integrations
- Develop briefs for promotional and short-term partnership activations
Partnership Management (30%)
- Own the roadmap for a major retail loyalty partnership (incl. tech enhancements)
- Collaborate cross-functionally to launch and optimize new features
- Build strategic presentations and long-term partnership narratives
- Identify and implement process improvements across marketing workflows
- Support ongoing loyalty initiatives and expansion opportunities
Performance & Communication (20%)
- Partner with analytics to measure campaign and partnership performance
- Translate insights into actionable recommendations
- Develop internal communication plans to share results and learnings
What We’re Looking For
- 10+ years in loyalty, partnerships, marketing, or promotions
- Proven experience leading cross-functional initiatives and strategic programs
- Strong background in business development and partnership strategy
- Experience working with digital platforms, technology, and product teams
- Excellent communication, storytelling, and stakeholder management skills
- Highly strategic, solutions-oriented, and comfortable in a fast-paced environment
Please submit your resume for consideration.
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