Senior Account Manager

SSA Marketing is seeking a strategic, experienced, client-facing Senior Account Manager to join our growing team. This role is ideal for a professional who thrives in a fast-paced agency environment and someone who can confidently juggle multiple clients, competing priorities, and overlapping deadlines without missing a beat. Our ideal candidate genuinely enjoys being busy, brings energy and focus to every project, and excels at managing the controlled chaos that comes with agency life. They are highly organized, proactive, and solutions-oriented, with a passion for building strong client relationships, leading high-performing campaigns, and delivering measurable results.

The Senior Account Manager is a leadership role within the Account Management team, responsible for overseeing client relationships, guiding campaign strategy, and ensuring successful execution across all channels. This individual serves as the primary point of contact for key clients, driving communication, performance, and long-term account growth.

The Senior Account Manager collaborates closely with internal teams, including creative, media, digital, and production, to deliver integrated marketing solutions that align with client goals and exceed expectations.

• Serve as the primary point of contact for assigned clients, building strong, trusted relationships
• Lead strategic planning efforts, including campaign development, messaging, and channel recommendations
• Provide proactive insights and recommendations to improve campaign performance and drive client success with the assistance of the digital and media teams
• Present campaign strategies, performance reports, and recommendations to clients with confidence and clarity
• Identify opportunities for account growth, upselling, and long-term partnership development

• Oversee multiple client accounts simultaneously, ensuring all deliverables are on strategy, on time, and on budget
• Manage project timelines, scopes, and workflows in collaboration with internal teams
• Ensure quality control across all deliverables before client presentation or launch
• Anticipate and mitigate potential challenges to keep projects running smoothly

• Provide guidance and mentorship to junior team members, including Account Coordinators
• Lead internal meetings, ensuring alignment across creative, media, and digital teams
• Foster a collaborative, solutions-oriented team environment
• Support resource planning and workload management across accounts

• Bachelor’s degree in Marketing, Communications, Advertising, or related field preferred
• 3+ years of experience in account management
• Marketing, PR or Advertising Agency experience required
• Proven experience managing multiple client accounts and leading integrated campaigns
• Strong understanding of digital marketing, social media, media planning, and campaign strategy
• Exceptional communication, presentation, and client-facing skills
• Highly organized with the ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office Suite, Google drive; experience with project management tools (Monday.com, Teams, SharePoint, etc.) preferred
• Bilingual a plus

• Strategic thinker with a client-first mindset
• Strong leadership and decision-making abilities
• Proactive, solutions-oriented approach
• Ability to build trust and credibility with clients and internal teams
• Detail-oriented with a high standard for quality and execution
• Adaptable and comfortable in a dynamic, fast-paced agency environment

Full-time position. Hybrid or in-office preferred.

• Unlimited PTO (encouraging team members to take time to recharge and reset)
• Flexible work environment (hybrid/in-office options)
• Health benefits
• Professional development opportunities

About SSA Marketing

SSA Marketing is a full-service marketing, advertising, and public relations agency dedicated to delivering strategic, culturally relevant, and results-driven campaigns. With over 20 years of experience specializing in multicultural marketing and digital media, SSA partners with public and private sector clients to connect with diverse audiences in meaningful and measurable ways.

Our lean, highly collaborative team of approximately a dozen professionals spans from Bakersfield to Fresno, with our headquarters based in Fresno, California. This structure allows us to stay agile, responsive, and closely connected to the communities we serve.

Our team brings together expertise across strategy, creative, media, digital, and public outreach, working collaboratively to develop integrated campaigns that drive awareness, engagement, and action. We pride ourselves on being nimble, responsive, and deeply invested in our clients’ success.

At SSA Marketing, we foster a dynamic, fast-paced environment where team members are empowered to take ownership, think strategically, and contribute to impactful work that makes a difference in the communities we serve.