The Payments Sales Strategy & Transformation team leads critical change efforts focused on the business' most urgent needs. Key objectives include helping Sales leaders across regions make decisions that result in more efficient processes, greater client impact, and an improved bottom line. Typical engagements include:
The Role
As a Sales Strategy & Transformation VP, you will be responsible for providing and supporting a business that has ambitious long-term plans for growth in a highly passionate, complex environment. Additionally, you will ensure the successful design and execution of high priority initiatives
This highly visible role entails supporting CIB Payments leadership and senior stakeholders to design and deliver a best-in-class product architecture and operating model strategy, as well as enabling implementation of initiatives from early pilots to scaling the transformation across the organization in collaboration with a diverse set of stakeholders.
The role requires a strategic, highly analytical, impact-focused and innovative individual who has a passion for change, strives to deliver impact for our business, and can build strong relationships with partners and stakeholders would be expected to excel. Additionally, given the high-profile nature of the team's work, the ideal candidate would enjoy working in a fast-paced, yet sustainable, environment, have prior experience helping develop materials for senior leadership, and possess exceptional ambition and energy.
Key Job Responsibilities
This position is responsible for providing strategic leadership and supporting a business that has ambitious long-term plans for growth in a highly passionate, complex environment. Additionally, the position will be responsible for leading key initiatives. Key responsibilities include:
Work closely with senior Sales leaders across regions to design and implement the Payments Sales Transformation Strategy:
Manage execution of project plans and maintain accountability for the project outcomes and realization of benefits
Develop deployment strategy for steady state operations, manage project scope, oversee coordination of activities, facilitate issue resolution, and identify project risks
Establish and manage appropriate governance, leadership and resources around all aspects of initiatives (e.g., people, technology, regulatory, compliance, financial)
Ensure effective communication and escalation on overall program status, implementation plans, management issues, priorities and risks
Develop, implement & monitor performance metrics to ensure the quality and efficiency in implementing the initiatives
Ensure that the initiatives maximize impact and effectiveness while meeting financial targets
Develop and execute the strategy to build scalable processes that will improve the client experience, operational control and efficiency
Work closely with business and functional partners to influence business decisions
Proactively lead the people agenda including resource planning, talent management, professional skills development, performance management & diversity
Partner closely with global & regional managers to establish consistency and best practices
Align the function to maximize impact and effectiveness while meeting financial targets
Establish and maintain a profile as a leader both inside and outside of the firm
Required qualifications, capabilities and skills:
The successful manager will be a demonstrated leader with a proactive, hands-on management approach and strong operational skills:
Overview of J.P. Morgan Payments
J.P. Morgan Payments is a global leader in treasury services, merchant acquiring, liquidity management & account services, and working capital solutions like trade finance, commercial card, and lending. The world's most important merchants, corporations, governments, financial institutions, marketplaces, platforms, and small businesses entrust us for all of their transaction banking needs. We are the only payments company that provides merchant services (pay-in), treasury services (pay-out, liquidity management & account services), and working capital throughout the value chain. This value proposition combined with that of our partners in Investment Banking, Markets, and the Consumer Bank make us the most desirable payments provider for consumers and merchants of all sizes.
Our purpose: to empower clients to build businesses that thrive, grow, and last
Our mission: to be the most trusted innovator in payments
Our vision: to transform the future of payments by becoming the end-to-end payments and commerce platform for our clients
Our most valued differentiator: Scale, service, trust, reliability, and resiliency of a bank combined with innovation and agility of a fintech
As the market continues to change rapidly, an increasing number of nimble niche fintechs, marketplaces, traditional banks, social media companies, and software / technology companies are competing and collaborating to create tomorrow's commerce solutions. In this context, J.P. Morgan Payments and the Transformation & Execution team are increasingly focused on driving transformational technologies and business model shifts that will define these solutions.