We are actively interviewing for this opportunity so if are interested please apply and we can set you up with an interview this week.
About the Opportunity: Are you looking to build your career in a dynamic, fast-paced sales environment? We are seeking a highly motivated and dedicated Sales Service Coordinator to join our team in Fort Worth. In this entry-level customer service role, you will be the vital link between sales agents and four manufacturing plants, supporting major retail accounts like Home Depot, Lowe's, and Ace Hardware.
What You’ll Do:
- Act as the primary coordinator for retail accounts, working directly with sales agents and manufacturing plants.
- Review incoming orders and shipments, ensuring absolute accuracy on purchase orders.
- Manage inventory and billing for consigned products located at specific retail stores.
- Process orders that arrive hourly via an EDI system and an internal agent portal.
- Handle high-volume daily communication, primarily through email using Microsoft Outlook.
- Perform accurate data entry using 10-key input and apply basic math skills for daily tasks.
- Learn the full range of company products and their specific applications to better support the team.
Who You Are:
- Experience: No college degree is required, but previous office-level experience is highly preferred. Candidates with a background working in a sales office or direct sales have historically transitioned very successfully into this role and are strongly encouraged to apply!
- Detail-Oriented: You possess exceptional attention to detail to ensure quality work, prevent order errors, and navigate complex documents.
- Tech-Savvy: You have strong keyboarding and written communication skills. Experience with JDE Oracle or similar ERP systems is a major plus.
- Adaptable & Driven: You thrive in a fast-paced environment, can multitask effectively, and have a strong sense of urgency.
- Team Player: You are dependable, punctual, and ready to foster a collaborative work environment.
Work Environment Note: You will be working in an open cubicle environment within an active sales department that can occasionally get loud and rowdy. Because this is a continuous learning environment where team members learn by hearing each other handle situations, wearing headphones all day is not permitted.
