Sales Assistant

Role Description

The Sales Assistant supports the sales team in managing key retail accounts by coordinating product information, order management, and customer communication. This role plays a critical part in ensuring smooth execution from order entry through delivery, while supporting revenue growth and strong customer relationships.

Key Responsibilities

• Account & Sales Support
• Assist Sales Executives in managing day-to-day account needs for key retailers (e.g., mass, department stores, club stores, off-price)
• Shop the competitive market and prepare market pricing reports
• Prepare and maintain sales reports, order summaries, inventory (ATS) and account recaps
• Support meeting preparation including line reviews, presentations, and sample coordination

Order Management

• Track order status from placement through shipment and delivery
• Ensure accuracy of pricing, style details, quantities, and delivery dates

Customer Communication

• Serve as a point of contact for account inquiries regarding orders, product details, and delivery status
• Communicate updates, delays, or issues proactively to internal teams and customers
• Build strong working relationships with retail buying and planning teams

Cross-Functional Coordination

• Partner with Production, Merchandising, and Design teams to ensure alignment on product execution
• Follow up on sample requests, approvals, and product changes
• Coordinate with logistics teams on shipping schedules and routing compliance

Data & Reporting

• Analyze sell-in, order trends, and basic performance metrics
• Support forecasting and replenishment tracking for key programs
• Operational Support
• Assist with maintaining assortment sheets, SKU lists, and pricing matrices
• Help ensure compliance with retailer requirements (ticketing, labeling, packaging)
• Support ad hoc projects and account initiatives as needed

Qualifications

• Bachelor’s degree preferred (Business, Fashion Merchandising, or related field)
• 1–3 years of experience in sales support, merchandising, or account management (apparel preferred)
• Strong Excel skills (pivot tables, VLOOKUPs, data organization)
• Experience with Blue Cherry & Datametrics a plus
• Familiarity with major retail accounts (e.g., Walmart, Kohls, Costco, TJX, ) is a strong advantage

Core Competencies

• Strong organizational and multitasking skills
• High attention to detail and accuracy
• Clear and professional communication skills
• Ability to work in a fast-paced, deadline-driven environment
• Team-oriented with a proactive, problem-solving mindset

Benefits:

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Starting Salary: $24.04 p/h