Receptionist

Job Title: Receptionist

Job Description

The Receptionist serves as the first point of contact for visitors and callers, providing friendly, professional customer service while supporting the smooth operation of the front desk and dealership through a variety of clerical and administrative tasks.

Responsibilities

• Greet customers in a warm, professional manner and create a welcoming atmosphere at the front desk.
• Direct customers to the appropriate service areas, including sales, service, coffee station, restrooms, or seating areas.
• Answer and route incoming telephone calls promptly and accurately to the appropriate departments or staff members.
• Contact sales staff or other team members on behalf of customers and ensure timely follow-up.
• Maintain an organized and presentable front desk and reception area at all times.
• Perform general clerical and administrative duties as assigned to support the smooth functioning of the dealership.
• Order necessary supplies for the front desk and related areas, such as name tags and other approved items, when authorized by management.
• Handle basic filing, data entry, and other administrative support tasks as needed.
• Provide courteous and efficient customer service to both in-person visitors and callers.
• Maintain a cheerful, positive, and professional demeanor toward customers and colleagues, even during busy periods.
• Support retail and sales activities by directing customer inquiries and providing accurate information about where to go or whom to see.
• Assist with additional duties as requested to ensure a high level of customer satisfaction and operational efficiency.

Essential Skills

• Proven customer service experience in a front-facing or service-oriented role.
• Outgoing and friendly personality with the ability to make customers feel welcome.
• Ability to multitask effectively in a busy environment, handling phone calls, in-person inquiries, and administrative tasks simultaneously.
• Strong receptionist and front desk skills, including greeting visitors and managing a multi-line phone system.
• Administrative skills, including filing, basic data entry, and general office support.
• Proficiency with Microsoft Office applications.
• Customer service–oriented mindset with strong communication and interpersonal skills.
• Ability to work evenings, Saturdays, and selected Sundays as scheduled.

Additional Skills & Qualifications

• Experience in retail, retail sales, or food service environments, demonstrating strong customer interaction skills.
• Previous receptionist or front desk experience in a customer-focused setting.
• Experience using Outlook or similar email and calendar tools.
• Background in roles requiring high levels of multitasking and customer service is a strong fit for this position.
• Comfort working a schedule that includes evenings and weekends.

Work Environment

This role is based at an automotive dealership location in NE Salem that operates multiple new and used vehicle lots. The Receptionist works at the front desk in a professional showroom environment, interacting frequently with customers, sales staff, and service personnel. The setting is active and customer-focused, with regular foot traffic and phone activity throughout the shift. New hires complete an initial training period that includes five daytime training days (approximately 9:00 a.m. to 3:00 p.m.) and three closing shifts alongside experienced staff. The workplace expects a professional appearance and demeanor appropriate for a customer-facing dealership environment, with frequent use of standard office equipment and computer applications to support front desk operations.

The position follows a set schedule that includes weekday evening shifts (Monday through Friday approximately 2:50 p.m. to 8:00 p.m.), mandatory Saturday shifts (either 7:50 a.m. to 2:00 p.m. or 1:50 p.m. to 8:00 p.m.), and mandatory Sunday shifts two times per month (typically 10:00 a.m. to 3:00 p.m. or 2:00 p.m. to 7:00 p.m.).

Job Type & Location

This is a Contract to Hire position based out of Salem, OR.

Pay and Benefits

The pay range for this position is $16.50 - $16.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Salem,OR.

Application Deadline

This position is anticipated to close on Apr 27, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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