Quality Assurance Manager

Fresh and Ready Food Group
Charlotte, NC

Food Quality Manager – Food Safety & Quality (SQF)

Reports to: Vice President of Food Safety & Quality

Environment: Ready-to-Eat (RTE) Food Manufacturing Facility



Position Summary

The Quality Manager provides leadership and hands-on oversight for all Safe Quality Food (SQF) and food safety programs within a Ready-to-Eat (RTE) food manufacturing environment. This role ensures strong systems, disciplined processes, and a culture that protects consumers, customers, and brand integrity. You will drive continuous improvement, regulatory compliance, and operational excellence while developing a high-performing Quality team.



Key Responsibilities:


Leadership & Culture

• Foster a positive, growth-focused environment where employees develop and succeed.

• Lead by example to build a proactive, “can do” culture focused on safety and quality.

• Support organizational change by removing barriers, motivating teams, and resolving conflicts.


Training & Development

• Ensure FSQA training aligns with business priorities and QHSE objectives.

• Conduct training needs assessments, create curricula, evaluate effectiveness, and develop IDPs for Quality staff.


Quality Systems & Improvement

• Translate strategic goals into operational plans and measurable improvement initiatives.

• Lead structured problem-solving using 7 QC Tools, RCA, PDCA, 8D, and similar methods.

• Manage the labeling team to ensure accurate and compliant finished-goods labels for RTE production.

• Analyze audit results, KPIs, and statistical data to identify trends and drive corrective and preventive actions.

• Conduct hazard assessments and risk analyses; track and verify closure of corrective actions.

• Promote lean, process-focused approaches to improve product safety and consistency.

• Drive excellence in process control, product integrity, and supplier quality using Lean, Six Sigma, APQP, PPAP, and SPC.

• Maintain SQF and HACCP systems and all required documentation.

• Lead Quality Alerts (QAL), Corrective Action Requests (CAR), and Quality Improvement Team (QIT) processes.


Customer & Supplier Partnership

• Build strong relationships through proactive communication and on-site engagement.

• Anticipate customer needs and integrate expectations into the quality system.

• Partner with supply teams on supplier performance, development, and risk mitigation.



Skills & Experience Requirements

• Bachelor’s degree in microbiology, food science, engineering, or related field

• 10+ years of food manufacturing experience (5+ years in management)

• SQF Practitioner

• HACCP certified

• Strong Excel and data-analysis skills

• USDA manufacturing experience



Desirable Characteristics

• High-energy, hands-on, results-driven leader

• Strong integrity, independent problem-solver, forward-thinking mindset

• Thrives in fast-paced RTE operations

• SPC experience preferred



Physical Demands

Regular standing, walking, sitting, reaching, and communication required; accommodations available.



Work Environment

Exposure to moving mechanical parts, cold temperatures, and moderate to loud noise typical of RTE manufacturing; accommodations available.



Travel Requirements

Willingness to travel to company facilities, customer sites, and supplier locations.

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