Come bring your talents to a growing & dynamic real estate management firm that has been a leader in
Fairfield County for more than 50 years. This position requires a person with a positive, helping
personality with strong diplomatic and communication skills. The Community Association Manager will
be responsible for overseeing of a portfolio of associations while reporting to a partner. Responsibilities
include directing the business activities of assigned community associations and managing the client
relationship between Boards of Directors and the company. Strong budgeting and writing skills are
required. In addition, the candidate will be responsible for directing the day-to-day activities of covenant
enforcement, contract negotiation and management, risk management, as well as overseeing safety,
budgeting, maintenance, landscaping, snow removal, and other community operations.
This position requires some night meetings each month. The ideal candidate will have a 4-year college
degree, 3-5 years experience, CMCA designation and CT CAM license, however candidates with
exceptional customer service background may be considered. Must be a team player, of high integrity,
responsible and possess a positive, winning attitude.
Key Responsibilities:
Community Operations: Oversee the day-to-day operations of the multiple associations,
including maintenance, landscaping, and facility management to ensure the property is well-
maintained and compliant with community rules and regulations.
Resident Relations: Act as the primary point of contact for residents, addressing inquiries,
concerns, and service requests in a timely and professional manner.
Board Support: Work closely with the community board of directors, providing regular updates
on property performance, financial status, and upcoming projects. Assist in developing and
implementing policies and initiatives for the community.
Budget & Financial Management: Prepare and manage the community’s annual budget,
ensuring proper allocation of funds for operational and reserve expenses. Review financial
reports and assist in collections as needed.
Vendor & Contract Management: Hire, oversee, and manage third-party contractors and
service providers for maintenance, repair, and capital improvement projects. Negotiate
contracts and monitor performance to ensure compliance with agreed-upon terms.
Compliance & Governance: Ensure compliance with community association bylaws, CC&Rs
(Covenants, Conditions, & Restrictions), and applicable local, state, and federal regulations.
Conflict Resolution: Mediate and resolve conflicts between residents, board members, and
vendors in a professional and effective manner.
Emergency Management: Develop and implement emergency preparedness plans and ensure
the community is prepared for any unforeseen events.
Qualifications:
Proven experience as a Community Association Manager or in a similar property management
role.
In-depth knowledge of community association management, including bylaws, CC&Rs, and
related regulations.
Strong financial management skills, including budget preparation, financial reporting, and
forecasting.
Exceptional communication and interpersonal skills, with the ability to effectively work with
diverse groups of residents, board members, and vendors.
Ability to resolve conflicts diplomatically and professionally.
Strong organizational skills and attention to detail.
Proficiency in property management software (e.g., Yardi, AppFolio, or similar platforms).
A Connecticut CAM (Community Association Manager) license or other relevant industry
certifications are preferred.