PROPERTY & FACILITIES MANAGER
Position Summary
We are seeking a highly organized, resourceful, and hands-on Property & Facilities Manager to oversee the day-to-day operations, maintenance, and improvement projects across a portfolio of residential and commercial properties. This is a dynamic "jack-of-all-trades" role that combines facilities management, vendor coordination, project oversight, property administration, and executive support.
The ideal candidate is proactive, adaptable, and comfortable managing multiple priorities simultaneously. They will serve as the primary point of contact for all property-related matters, coordinate vendors and service providers, oversee maintenance and improvement projects, and assist with various operational needs.
KEY RESPONSIBILITIES
Property & Facilities Management
- Manage the day-to-day operations of multiple residential and commercial properties
- Serve as the primary point of contact for tenants, occupants, vendors, and service providers
- Coordinate and oversee preventative maintenance and seasonal property needs
- Ensure properties are maintained in a safe, functional, and professional manner
Vendor & Contractor Management
- Source, evaluate, schedule, and manage contractors and service providers, including plumbers, electricians, landscapers, HVAC technicians, cleaning services, and other vendors
- Obtain quotes, compare pricing, and recommend solutions for property-related projects and repairs
- Monitor vendor performance to ensure quality work, timely completion, and cost effectiveness
- Coordinate seasonal services such as landscaping, irrigation/sprinkler activation and winterization, snow removal, and other property maintenance needs
Project Coordination & Execution
- Manage projects from initial assessment through completion, including planning, scheduling, budget coordination with Finance, vendor coordination, and follow-up
- Troubleshoot property issues and determine whether repairs can be handled internally or require outside expertise
- Perform light maintenance, repair, and facility tasks when appropriate and within skill level
- Track project progress and provide regular updates to leadership
- Ensure projects are completed on time and within budget
Administrative & Financial Coordination
- Maintain records related to maintenance, repairs, vendor contracts, and property services
- Work with Finance to review, track, and coordinate invoices related to property operations and projects
- Work closely with finance to ensure accurate billing, payment processing, and budget tracking
- Assist with lease-related coordination and tenant communications for commercial properties
Qualifications
- Experience in property management, facilities management, operations, project coordination, or a related field
- Strong vendor management and contractor coordination experience
- Ability to troubleshoot maintenance and operational issues and identify practical solutions
- Comfortable performing light maintenance and hands-on tasks when appropriate
- Excellent organizational skills with the ability to manage multiple projects and priorities simultaneously
- Strong communication and interpersonal skills with the ability to work effectively with tenants, vendors, contractors, executives, and family members
- Proficiency with Microsoft Office and general administrative systems
- Self-starter with strong problem-solving skills and attention to detail
- Flexible, dependable, and willing to assist with a wide variety of responsibilities
Preferred Qualifications
- Experience managing multiple properties, both residential and commercial
- Knowledge of general building systems, maintenance practices
- Any experience with the trades, construction, renovation projects, or similar would be a plus
- Experience reviewing invoices and vendor contracts
- Familiarity with facilities management, property maintenance, or real estate operations
Key Traits for Success
- Resourceful and solutions-oriented
- Hands-on and willing to pitch in
- Strong sense of ownership and accountability
- Professional and service-oriented
- Adaptable and comfortable in a fast-paced environment
- Excellent communicator who can work effectively with vendors, tenants, and leadership
This role is ideal for someone who enjoys variety, takes pride in keeping properties operating smoothly, and is equally comfortable coordinating major projects, solving unexpected problems, and handling the details that keep everything running efficiently.
***Salary is Negotiable***