Job Title: Project Manager (Business Operations)
Location: Cincinnati, Ohio
Onsite: Yes 5 Days Each Week
Compensation: $75 - $90/Hour
Job Description:
This Project Manager role is responsible for consolidating cross-functional charters into a
cohesive master plan, running governance and operating cadence, managing
dependencies, and ensuring alignment on metrics and outcomes. The successful
candidate will drive closure on critical Retail Ops initiatives while removing blockers and
translating progress into measurable business value.
Desired Skills:
• Project Management experience delivering large and/or complex cross-functional
initiatives
• Advanced proficiency in Excel, Power BI, and PowerPoint for dashboarding and executive
reporting
• Proven track record of managing multiple workstreams, dependencies, and decision
gates
• Demonstrated ability to facilitate governance meetings and drive closure on action plans
• Excellent communication and presentation skills to effectively communicate with all
levels of the organization
• Strong organizational skills to manage multiple timelines and priorities
• Ability to translate operational complexity into clear, actionable insights for leadership
• Experience with RAID log management and risk/issue escalation processes
Key Responsibilities
• Own the integrated initiative plan across all charters (Ops, Supply Chain, Merchandising);
consolidate actions, owners, due dates, dependencies, and decision points into one
master plan
• Run operating cadence and governance; facilitate weekly/biweekly reviews and keep
teams aligned to meeting agenda pillars
• Drive closure on Retail Ops Charter actions; track and unblock items including ROM
schedule reviews, delivery window standardization, truck completion visibility/automation
work, dairy breakdown workflow teardowns, and store-tier labor frameworks
• Manage cross-functional dependencies; ensure Retail Ops actions relying on Supply
Chain/Transportation/Tech (e.g., delivery windows, Transview/SAGE integration) have clear
handoffs, timelines, and escalation paths
• Coordinate scorecard and dashboard alignment; ensure consistency between front-page
dashboards, top-item dashboards, and executive scorecard; establish shared definitions
(e.g., ORAD vs OTIF) and a single source of truth
• Maintain issue/risk management and escalation; keep RAID log current and escalate
blockers (late deliveries, under-scheduled hours, misaligned delivery windows, change-out
week labor gaps) with recommended options
• Track value and outcomes; translate initiative progress into expected outcomes (e.g.,
OOS recovery value, productivity gains) and communicate status to leadership
• Develop standardization and playbooks; partner with Retail Operations leaders to
document repeatable operating guidelines (e.g., delivery window principles by department,
scheduling best practices, dairy coverage guardrails by tier)