Business Operations Manager

About the Company: Canon Business Process Services, Inc. is a subsidiary of Canon USA that provides on-site managed workforce solutions to Fortune 100 clients.

About the Role: The Business Operations Manager will oversee daily operations for a corporate enterprise account. Will be responsible for conducting needs analysis and driving service levels across all workplace experience functions for multiple sites across the region.

Responsibilities:

• Responsible for oversight of daily operations within a corporate enterprise account
• Direct activities of on-site managers to drive productivity levels
• Monitor all assigned business units to ensure service levels are maintained
• Maintain relationships with client leaders to drive operational needs
• Monitors financial performance, budgeting, forecasting, and P&L
• Participate in regular meetings with C-Level executives
• Work with cross-functional stakeholders to drive service enhancements
• Assist in quarterly business reviews and sales presentations

Qualifications:

• Bachelor’s degree required
• 5 years of regional operations management with a Fortune 100 enterprise account
• Experience in corporate facilities or hospitality
• Experience managing a team with at least 5-10 direct reports
• Proven ability to manage relationships with C-Level executives
• Experience developing workplace solutions and technological enhancements
• Proficient use of Microsoft Office Suite and Facilities Software

Required Skills:

• Experience in corporate facilities or hospitality
• Regional Operations Management
• Client relationship management

Preferred Skills:

• Technological enhancements
• Project management
• Financial performance monitoring

Salary: $125,000-$150,000

Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices.