Operations & Finance Manager

Position Overview

• The Operations & Finance Manager supports the mission and ministry of the church by overseeing financial operations, budgeting, and administrative processes. This role also provides operational leadership, supports strategic planning, oversees facilities and property-related business matters, and manages ministry and partnership-based revenue relationships. The Operations & Finance Manager ensures responsible stewardship of church resources, provides accurate financial reporting, manages the day-to-day financial functions of the church, and supports the long-term operational sustainability of the church.

Key Responsibilities

Financial Management

• Develop, monitor, and manage the annual church budget in partnership with church leadership and finance committee.
• Oversee accounts payable, accounts receivable, and payroll processing.
• Collaborate with the church’s accounting firm (Dime) to:
• Maintain accurate and timely financial records using appropriate accounting software.
• Prepare monthly, quarterly, and annual financial reports for staff, committees, and congregation.
• Ensure compliance with financial policies, state/federal reporting requirements, and best practices in church finance.

Disbursement & Payment Authorization

• Review invoices and supporting documentation and serve as an authorized first-level approver in BILL.com, with final approval provided by the Treasurer or Assistant Treasurer, in accordance with the Financial Procedures Manual.

Administrative Oversight

• Manage daily financial operations and coordinate with the church’s accounting firm on matters such as including deposits, reconciliations, and expense tracking.
• Assist ministry leaders in budget planning, expense monitoring, and responsible use of funds.
• Oversee insurance policies, vendor contracts, and other financial agreements.
• Support stewardship efforts by providing accurate giving statements and maintaining confidentiality of donor records.

Operations Management

• Assist the Senior Pastor in administering all aspects of the operation of the church.
• Ensure the operational readiness of the church through leadership and oversight of the support staff performing duties in administration, finance, human resources, supply, and facilities management.
• Champion the development of infrastructure by all ministries and support areas for the healthy, long-term growth of the church.
• Establish and maintain a set of key performance measures (KPMs) that provide the Senior Pastor and church staff with the ongoing visibility of the effectiveness of all functional areas of the church.
• Facilitate the annual strategic planning process including evaluation of ministry performance; review of mission, vision, and core values; development of key objectives and tactics; and establishment of three-year goals.
• Develop annual financial plans that fund the accomplishment of the strategic plan and meet critical financial objectives such as established cash reserve levels.
• Coordinate the preparation of the annual budget; establish a financial records system for church and direct its operation; direct the receipts and expenses of church funds. Act as the purchasing agent for the church.
• Establish and operate efficient financial record keeping, reporting and bookkeeping procedures.
• Prepare financial information for the Budget and Finance Committee.
• Give direction to the weekday operation of the church office; supervise secretarial and clerical workers.
• Provide administrative support for all personnel activities and maintain personnel records; administer church salary plan.

Facilities, Property & Risk Management

• Serve as a resource person regarding legal and business matters of the church. Study annually the insurance program and make recommendations. Inspect the church facility to ensure safety and security.
• Direct the maintenance program of the church. Establish and direct a maintenance, repair, and housekeeping schedule. Prepare an annual budget of maintenance and equipment needs.
• Maintain an inventory of all church property and equipment, annually. Administer church-adopted policies and procedures concerning the use of all church property and facilities, including vehicles.

Revenue Partnerships & Strategic Relationships

• Serve as the primary administrative and financial contact for ministry and partnership-based revenue streams of the church.
• Oversee business relationships, agreements, billing, renewals, and coordination for revenue-generating uses of church property and facilities including:
• Parking lot lease
• Brookstone Schools lease
• Fit Club
• Weekday School
• Commercial Kitchen
• Manage unique partnership relationships and facility-use agreements including:
• Uptown Farmers Market license for Saturday parking lot use
• Alpha & Omega Spanish church partnership
• Deaf Ministry as an integrated ministry of FBC
• Coordinate with church leadership, legal counsel, and finance personnel regarding contracts, risk management, compliance, and strategic opportunities.
• Evaluate and help develop future partnerships, leases, licenses, and mission-aligned revenue opportunities that support the church’s long-term sustainability.

Leadership & Collaboration

• Work closely with Pastors, Finance Committee, and other church leadership to align resources with ministry priorities.
• Provide financial insight to guide decision-making and long-term planning.
• Support and train volunteers or part-time staff assisting with financial and administrative tasks.
• Serve as ex-officio member of committees, at the discretion of the Senior Pastor.
• Perform other duties, as assigned.

Qualifications

• Strong personal commitment to Christian faith and alignment with the values of a Southern Baptist church.
• Bachelor’s degree in accounting, finance, business administration, or related field (preferred).
• Experience in bookkeeping, accounting, or financial administration (nonprofit or church experience a plus).
• Proficiency with accounting software (e.g., QuickBooks, ACS, or similar) and Microsoft Office.
• Strong organizational, analytical, and communication skills.
• Ability to maintain confidentiality and exercise sound judgment.
• FBC Charlotte church member (preferred)
• Possess excellent people skills and a friendly demeanor.
• The successful individual must have a proven track record of effective leadership, judgment, and character that is above reproach.

Work Schedule & Compensation

• Full-Time Position
• Salary and benefits commensurate with experience and qualifications.

Reports To

• Reports to Senior/Lead Pastor or Executive Pastor.