Office Operations Coordinator

Company Description

Prime IV Hydration & Wellness, founded in 2017 by industry leader Amy Neary, is an award-winning franchise recognized for its excellence in the health and wellness industry. Ranked #1 in the IV Therapy Category and featured as one of the Best of the Best Franchises by Entrepreneur Magazine’s Franchise 500 in 2024, Prime IV is trusted nationwide with over 140 locations. The company provides premium wellness services, including IV therapy, micronutrient injections, NAD+ treatments, and rapid weight loss solutions. Known for personalized approaches, Prime IV creates customized wellness plans to support immunity, cellular healing, anti-aging, and overall health. Clients enjoy advanced wellness therapies in a serene and comfortable environment.

Role Description

This is a full-time, on-site position based in Colorado Springs, CO, as an Office Operations Coordinator. The role involves managing daily operational functions, providing administrative support, assisting with scheduling, coordinating workflows, and ensuring the office runs efficiently. Responsibilities include facilitating outstanding customer service experiences, communicating with staff and clients, and maintaining operational records. The Office Operations Coordinator will work closely with the management team to uphold Prime IV's high standards and exceptional client care.

What You’ll Do

Own the Office

• Keep the office organized, stocked, and running smoothly
• Manage vendors, supplies, maintenance, and overall upkeep
• Handle mail, packages, and deliveries
• Coordinate workspace setup and office needs

Support the Team

• Help create a great in-office experience (events, team support, day-to-day details)
• Support onboarding logistics for new hires
• Assist with internal coordination and communication

Front Desk & Operations

• Greet visitors and create a professional first impression
• Manage front desk coverage and client flow
• Handle scheduling, calls, and general inquiries

Administrative Support

• Coordinate calendars, meetings, and logistics
• Support leadership with organization and follow-ups
• Keep documents, systems, and files organized

Cross-Functional Support

• Help keep projects moving and follow up on tasks
• Jump in where needed, this role flexes with the business

What We’re Looking For

• 2–5 years of experience in office coordination, admin, or similar roles
• Highly organized with strong attention to detail
• Professional, reliable, and comfortable interacting with leadership and guests
• Strong communication skills (written and verbal)
• Comfortable working in a fast-paced, evolving environment
• Proficient in Google Workspace and common office tools

Compensation & Benefits

• $22/hour (full-time, non-exempt)
• Paid Time Off + Sick Time
• 9 paid company holidays
• Medical and standard benefits

Why This Role Matters

This role is a key part of how we operate. You’ll be the person making sure the office runs smoothly so the rest of the team can stay focused on what they do best.

If you like ownership, problem-solving, and being the person others rely on to keep things together — you’ll do well here.