Marketing and Catering Manager

Chick-fil-A Garners Ferry Road has been serving the Columbia community for more than two decades. Our mission is simple: to care for people and serve remarkable food with remarkable hospitality.

We strive to be the most remarkable place to work and eat in Columbia, and we believe that happens when we genuinely care for our guests, our team, and our community.

Our culture is built around five core values:

• Integrity – doing the right thing even when no one is watching
• Courageous Communication – speaking truth with clarity and care
• Hard Work / Hustle – pursuing excellence with energy and discipline
• Ownership – taking responsibility for results and solutions
• Positivity – choosing an attitude that lifts others up

At Chick-fil-A Garners Ferry Road, we are committed to developing leaders, creating meaningful career opportunities, and building relationships that strengthen our community.

Chick-fil-A Garners Ferry Road is seeking a Marketing & Catering Manager to lead and grow our local marketing and catering efforts.

This is a full-time, on-site leadership role responsible for expanding our presence in the community, growing catering sales, and ensuring exceptional hospitality for every catering guest.

The Marketing & Catering Manager will:

• Lead and manage all catering operations, ensuring orders are accurate, timely, and delivered with remarkable service
• Build relationships with local businesses, schools, churches, and community organizations
• Plan and execute local marketing initiatives that grow brand awareness and restaurant sales
• Oversee catering logistics including order coordination, event preparation, and guest communication
• Partner with restaurant leadership to ensure operational excellence and guest satisfaction
• Represent Chick-fil-A Garners Ferry Road in the community through events, partnerships, and outreach
• Develop systems that help grow catering revenue and create exceptional guest experiences

This role requires someone who loves people, thrives in a fast-paced environment, and is energized by building relationships and growing a business.

• Experience in food service, catering, hospitality, or restaurant management
• Strong guest service mindset with a passion for hospitality
• Ability to build relationships with local businesses and community organizations
• Excellent communication, organization, and follow-through
• Proven ability to lead, motivate, and collaborate with a team
• Ability to execute local marketing strategies and promotions
• Strong problem-solving and adaptability in a fast-paced environment
• Understanding of food safety and preparation standards
• High school diploma required; degree in marketing, hospitality, or business is a plus.

At Chick-fil-A Garners Ferry Road, this role is more than catering logistics or marketing campaigns.

It is about building relationships, growing leaders, and representing our restaurant in the community.

The right person for this role will help us:

• Expand our impact in the Columbia community
• Grow our catering business
• Deliver remarkable hospitality beyond the walls of the restaurant
• Help create remarkable experiences for team members and guests in the restaurant