Manager, Real Estate Operations

Work Shifts

9:00 A.M – 5:00 P.M

Duties & Responsibilities

SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:

Under the direction of the Senior Director of Land Use Planning and Real Estate, the Manager of Real Estate Operations will support real estate management, space utilization, and data management, and serve as a strategic partner in the coordination of real estate asset management with Office of Facilities Development and individual facilities. The Manager of Real Estate Operations will provide strategic and administrative leadership to ensure clear communications across the Real Estate team and the smooth delivery of Real Estate services to all H+H facilities.

MANAGEMENT OF REAL ESTATE DOCUMENTATION

• Lead centralization efforts of all historical data on internal and external space use including ground leases, license agreements and external leases. This includes administration and coordination to new centralized document management database.
• Maintain a tickler list of all real estate transactions due to expire
• Maintain a list and/or database of all leases and licenses to which H+H is a party including ancillary documents
• Organizes files and data for space utilization, fair market value analysis, and board resolutions.
• Respond to routine questions from within H+H regarding lease terms
• Ensure accuracy and currency of lease and license documents, insurance, etc.

REAL ESTATE AND SPACE UTLIZATION PLANNING:

• Act as H+H liaison for searches of privately-owned real estate for H+H to rent for hospital use
• Manage and direct H+H external contracts and vendors that conduct private market searches for H+H
• Conduct searches for available space within the H+H portfolio for use by third parties. Coordinate with internal business units and external parties.

PROJECT MANAGEMENT OF TRANSACTIONS:

• Coordinate initial review of real estate transactions for real estate to be rented by H+H or from H+H including presenting the transaction to the AVP, Legal and preparing term sheets
• When required, manage appraisal process with external vendors
• Manage timeline and materials, including by not limited to drafting Board Resolutions, in preparation for public hearings, capital committee and board approvals. Coordinate with Legal as required.

Create and maintain transmittal documentation for client facilities to summarize lease terms.

Minimum Qualifications

1. Master’s Degree from an accredited college or university in Business or Public Administration, Healthcare Management, Engineering, Social Sciences, Physical Sciences or a related discipline; and four (4) years of progressively responsible experience in projects and programs management, execution, and implementation, two (2) years of which must have been in the administration, management and/or execution of projects and programs of various complexities, including work in health care program planning, research, design or a related area; or

2. Bachelor’s Degree from an accredited college or university in one of the disciplines as listed in 1 above or a related discipline; and five (5) years of progressively responsible experience as described in 1 above, three (3) of which must have been in the administration, management and/or execution of projects and programs of various complexities, including work in health care program planning, research, design or a related area; or

3. Bachelor’s Degree from an accredited college or university in a discipline listed in 1 above or in a related discipline; and possession of a valid, professional certification listed below; and four (4) years of experience as described in 1 above, two (2) years of which must have been in the administration, management and/or execution of projects and programs of various complexities, including work in health care program planning, research, design or a related area.

a. Project Management Professional (PMP).

b. Program Management Professional (PgMP).

c. Certified Associate in Project Management (CAPM).

d. Lean Six Sigma (LSS), green belt or above.

e. Certified ScrumMaster (CSM).

f. SAFe Agilist (SA).

Department Preferences

1. Database management

2.Knowledge and/or experience in real estate and/or affordable housing;

3.Excellent relationship management and analytical

4.Strong oral and written communication skills;

5.Demonstrated capacity for collaboration, performing multiple tasks, analyzing complex

processes, and using independent judgment.

6.Demonstrated ability to implement and track long-term projects, meet multiple internal/external deadlines, and manage multiple projects independently.