Manager, HR Operations

About Made Scientific

Made Scientific is a U.S.-based cell therapy contract development and manufacturing organization (CDMO) specializing in the development, manufacturing, and release of autologous and allogeneic cell therapy products for clinical and commercial supply. Headquartered in Princeton, New Jersey, Made Scientific combines the agility of a specialist CDMO with the deep technical expertise to deliver reliable and scalable solutions, supported by their long-term strategic backer, GC Corporation, a global leader in the pharmaceutical and biotechnology sectors.

Position Summary

The HR Operations Manager is responsible for overseeing and optimizing the day-to-day human resources operations of the organization. This role ensures the efficient delivery of HR services, compliance with labor laws and company policies, administration of HR systems and processes, and management of employee lifecycle activities. The HR Operations Manager works closely with leadership, HR teams, and employees to drive operational excellence and support organizational goals.

Role is on site Monday- Friday

Key Responsibilities

HR Operations Management

• Lead and manage daily HR operations to ensure efficient and consistent service delivery.
• Develop, implement, and continuously improve HR policies, procedures, and processes.
• Ensure compliance with employment laws, labor regulations, and company policies.
• Oversee employee records management and maintain accurate HR documentation.
• Monitor and improve HR service levels, operational efficiency, and employee experience.

Employee Lifecycle Management

• Ensure smooth employee transitions and compliance throughout the employment lifecycle.
• Maintain employee data integrity within HR Information Systems (HRIS).

HR Systems & Data Managment

• Administer HRIS and related HR technology platforms.
• Ensure data accuracy, confidentiality, and compliance with data protection regulations.
• Generate HR reports, dashboards, and workforce analytics for management.
• Identify opportunities for automation and process improvement.

Payroll, Benefits & Compliance Support

• Own payroll to ensure accurate and timely payroll processing.
• Oversee employee benefits administration and vendor coordination.
• Manage compliance audits, reporting requirements, and regulatory submissions.
• Ensure adherence to health, safety, and labor compliance standards.

Continuous Improvement

• Drive process improvement initiatives and operational excellence projects.
• Partner with HR Business Partners, Talent Acquisition, Learning & Development, and Finance teams to align HR operations with business objectives.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Management, or a related field preferred.
• 5–8 years of progressive HR experience, including HR operations management.
• Strong knowledge of employment laws, HR compliance, payroll, and benefits administration.
• Experience with HRIS platforms and HR process optimization.
• Professional HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR, CIPD) prefrerred.

Skills & Competencies

• Strong knowledge of HR operations and employee lifecycle management.
• Excellent organizational and project management skills.
• Strong analytical and problem-solving abilities.
• Attention to detail and process improvement mindset.
• Effective communication and stakeholder management skills.
• Proficiency in HR technology systems and Microsoft Office applications.
• Ability to maintain confidentiality and handle sensitive information.

Key Performance Indicators (KPIs)

• HR service delivery and response times.
• Employee onboarding and offboarding efficiency.
• Payroll and benefits administration accuracy.
• HR data accuracy and compliance audit results.
• Employee satisfaction with HR services.
• HR process improvement and automation achievements
• .Compliance and risk management outcomes.

Working Conditions

• Full-time on site Monday to Friday
• Office-based or hybrid work environment depending on organizational needs.
• May require occasional travel for business meetings, audits, or training.

Equal Opportunity Statement

The organization is committed to fostering a diverse and inclusive workplace. All employment decisions are made based on qualifications, merit, and business needs without discrimination based on race, gender, age, disability, religion, sexual orientation, or any other protected characteristic.