We’re Hiring: Deskside Technician – End User Computing
Role: Deskside Technician – EUC
Location: Port Arthur, TX
We are looking for a skilled Deskside Technician with hands-on experience in end-user support, troubleshooting, and IT infrastructure. If you enjoy solving technical issues and working closely with users, this is a great opportunity!
Key Responsibilities:
• Provide onsite technical support to end users and meet SLA requirements
• Troubleshoot hardware, software, and network-related issues
• Install, upgrade, and maintain desktops, laptops, and peripherals
• Support Windows 10/11 deployment in enterprise environments
• Manage printers, scanners, and network connectivity
• Provide mobile device support and VIP user assistance
• Track incidents and service requests using ticketing tools
• Collaborate with internal teams for effective issue resolution
Requirements:
• 3+ years of experience in deskside / EUC support
• Strong knowledge of Windows 10/11 environments
• Experience with imaging tools like SCCM / MDT
• Hands-on experience with hardware & software troubleshooting
• Knowledge of network connectivity and device configuration
• A+ Certification (preferred)