Guest Relations Specialist

TRC Talent Solutions
LaGrange, GA

At TRC, we connect great people with great organizations. We are partnering with a well-established corporate operations team seeking a Team Relations Tour Services Contractor to support front-line administrative functions and create a welcoming, professional experience for guests, visitors, and internal stakeholders. This role is ideal for someone who thrives in a people-facing environment, enjoys organization, and takes pride in delivering excellent service.


Summary

The Team Relations Tour Services Contractor provides administrative and guest support for daily corporate operations. This role is responsible for coordinating tours, supporting office activities, assisting visitors, managing inquiries, and helping execute on-site engagements and events. Success in this role requires strong organizational skills, professionalism, and a customer-focused mindset.


Responsibilities

  • Schedule, coordinate, and support facility or corporate tours to ensure a positive guest experience
  • Greet and assist guests, visitors, and internal stakeholders in a professional and courteous manner
  • Answer incoming calls, emails, and general inquiries, directing requests to the appropriate teams
  • Perform administrative support tasks including data entry, document preparation, filing, and record maintenance
  • Assist with conducting tours, orientations, and on-site engagements following established guidelines
  • Coordinate with internal departments to support scheduling, logistics, and communication needs
  • Maintain organized workspaces, meeting rooms, and visitor areas
  • Support special projects and additional departmental needs as assigned


Requirements

  • High school diploma or equivalent required; associate degree preferred
  • Previous experience in administrative support, customer service, or corporate services
  • Strong verbal and written communication skills
  • Ability to manage multiple tasks and prioritize effectively
  • Professional demeanor with strong interpersonal skills
  • Comfortable working in a fast-paced, guest-facing environment
  • Proficiency with Microsoft Office and general office systems preferred


TRC is an equal opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color,

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